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Customer Service - HONOUR ASSET DEVELOPMENT CO., LTD.

HONOUR ASSET DEVELOPMENT CO., LTD. · Chonburi

Location
Chonburi
Salary
18,000 - 25,000 baht/month
Job Type
Full Time
Work Type
Onsite
Education
Bachelor's Degree or Higher
Posted
26/10/2026

Responsibilities

  • Serve as the first point of contact for customers, providing guidance and support via phone, chat, email, and in-person interactions
  • Manage customer inquiries, feedback, and complaints, analyzing root causes and coordinating with relevant departments to deliver effective solutions
  • Track case progress and keep customers informed of updates and outcomes through to full resolution
  • Maintain accurate, complete customer records and case details in the system
  • Prepare reports on recurring issues and customer satisfaction trends, and recommend improvements to enhance service quality
  • Build strong, lasting customer relationships while upholding the company’s professional image

Qualifications

  • Bachelor’s degree or higher in any field (Communication, Business Administration, or Hospitality preferred)
  • Age 27-35
  • Experience in customer service or coordination roles
  • Excellent communication, listening, and negotiation skills
  • Strong ability to analyze problems and resolve situations effectively under pressure
  • Outstanding English communication skills

Benefits

  • Lunch
  • Provident Fund
  • Staff training and development
  • Overtime
  • Accommodation allowance (in other provinces)
  • Marriage gift
  • Employee's uniform
  • Funeral payment support
  • Performance/results-based bonus
  • Annual bonus
  • Social security
  • Health insurance
  • Accident Insurance
  • Flexible working hours
  • Ordination leave

About HONOUR ASSET DEVELOPMENT CO., LTD.

Honour Thailand is a leading real estate and hospitality developer based in Pattaya, Thailand. The company is committed to creating high-quality residential, mixed-use, and hospitality developments that enhance the lifestyles of people who live, work, and travel in Thailand’s Eastern region.


With strong expertise in property development, Honour Thailand focuses on innovative design, premium locations, and exceptional project quality. The company develops landmark projects such as ONCE Pattaya, a 32-storey lifestyle mixed-use condominium in the heart of Pattaya, as well as luxury developments like ONCE Wongamat.


Driven by a passion for excellence, Honour Thailand aims to create inspiring spaces, valuable investment opportunities, and future lifestyle destinations. Our team believes that great developments start with talented people who share the vision of shaping the future of Pattaya and the Eastern Economic Corridor (EEC).

15/99 หมู่ที่ 6 ตำบลนาเกลือ อำเภอบางละมุง จังหวัดชลบุรี 20150

https://www.honourthailand.com

HONOUR ASSET DEVELOPMENT CO., LTD.
Bachelor's Degree or Higher
18,000 - 25,000 baht/month
3-5 Years
6d ago
YOU SAY / HR SAY
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What you will do
Job Summary

As a Customer Service Officer, you will be the voice of our company, supporting customers across phone, chat, email, and in-person channels. You will resolve inquiries and complaints, coordinate with internal teams, and follow every case through to closure, while tracking service trends and recommending improvements that strengthen customer relationships and our professional reputation.

Responsibilities
  • Serve as the first point of contact for customers, providing guidance and support via phone, chat, email, and in-person interactions
  • Manage customer inquiries, feedback, and complaints, analyzing root causes and coordinating with relevant departments to deliver effective solutions
  • Track case progress and keep customers informed of updates and outcomes through to full resolution
  • Maintain accurate, complete customer records and case details in the system
  • Prepare reports on recurring issues and customer satisfaction trends, and recommend improvements to enhance service quality
  • Build strong, lasting customer relationships while upholding the company’s professional image
Qualifications
  • Bachelor’s degree or higher in any field (Communication, Business Administration, or Hospitality preferred)
  • Age 27-35
  • Experience in customer service or coordination roles
  • Excellent communication, listening, and negotiation skills
  • Strong ability to analyze problems and resolve situations effectively under pressure
  • Outstanding English communication skills
Welfare
  • Lunch
  • Provident Fund
  • Staff training and development
  • Overtime
  • Accommodation allowance (in other provinces)
  • Marriage gift
  • Employee's uniform
  • Funeral payment support
  • Performance/results-based bonus
  • Annual bonus
  • Social security
  • Health insurance
  • Accident Insurance
  • Flexible working hours
  • Ordination leave

About Company

Honour Thailand is a leading real estate and hospitality developer based in Pattaya, Thailand. The company is committed to creating high-quality residential, mixed-use, and hospitality developments that enhance the lifestyles of people who live, work, and travel in Thailand’s Eastern region.


With strong expertise in property development, Honour Thailand focuses on innovative design, premium locations, and exceptional project quality. The company develops landmark projects such as ONCE Pattaya, a 32-storey lifestyle mixed-use condominium in the heart of Pattaya, as well as luxury developments like ONCE Wongamat.


Driven by a passion for excellence, Honour Thailand aims to create inspiring spaces, valuable investment opportunities, and future lifestyle destinations. Our team believes that great developments start with talented people who share the vision of shaping the future of Pattaya and the Eastern Economic Corridor (EEC).

Location

15/99 หมู่ที่ 6 ตำบลนาเกลือ อำเภอบางละมุง จังหวัดชลบุรี 20150