Tasker Operations Manager - bTaskee (Thailand) Co., Ltd.

• Lead the recruitment and onboarding of new Taskers across services.
• Maintain relationships and ensure regular engagement with Taskers.
• Monitor performance, resolve issues, and handle escalations related to Taskers.
• Build and manage a strong Tasker community through activities and feedback loops.
• Collaborate closely with Customer Service and Operations to match Taskers with bookings.
• Design and conduct training programs to improve Tasker service quality.
• Analyze supply metrics and take action to ensure service coverage and efficiency.

• Bachelor’s degree in any field (HR, Business, or related field preferred).
• 3+ years of experience in operations, field recruitment, or partner/community management.
• Strong interpersonal and communication skills.
• Hands-on and willing to travel or be on-site with Taskers.
• Problem-solving mindset and ability to work in a fast-paced environment.
• Experience in gig platforms, service marketplaces, or startup environments is a plus.

Bonus Points If You Have

• Experience in Marketplace, Tech Startup, Logistics, Ride-Hailing, Delivery, or On-Demand platforms.
• Experience launching new products, services, or markets.
• Experience working with KPIs, OKRs, SQL, Excel, Looker Studio, or BI tools.
• Experience leading cross-functional projects.

Ready to Build Something Bigger?

If you're passionate about scaling businesses, leading teams, and making an impact in one of Southeast Asia's fastest-growing startups, we'd love to hear from you.

Apply now and help shape the future of home services with bTaskee.