Senior Operations Executive (Team Lead) - bTaskee (Thailand) Co., Ltd.
bTaskee (Thailand) Co., Ltd. · Bangkok (Bangrak)
- Location
- Bangkok (Bangrak)
- Salary
- 30,000 - 50,000 baht/month
- Job Type
- Full Time, Contract/Temp
- Work Type
- Onsite
- Education
- Bachelor's Degree
- Posted
- 29/04/2026
Responsibilities
We are looking for a Senior Operations Executive to oversee bTaskee’s Tasker-side operations — including housekeepers, masseuses, eldercare workers, and air-conditioning technicians.
You will ensure smooth daily operations, high service quality, and efficient workforce management while supporting the growth of our Tasker community and enhancing customer satisfaction.
Key Responsibilities
- Develop and execute operational plans, ensuring all KPIs are achieved (acceptance rate, completion rate, cost per task).
- Recruit, screen, and onboard new Taskers to meet business demand.
- Build strong relationships within the Tasker community through communication and mentorship programs.
- Conduct training on service standards, safety, and customer care.
- Monitor performance, analyse data, and implement improvement plans.
- Collaborate with Product, Customer Service, and Marketing teams to improve operations and service quality.
- Ensure all operations comply with internal policies and labour regulations.
Qualifications
- Bachelor’s degree in Business or related field.
- 4–6 years of experience in operations management (preferably in service or platform-based business).
- Proven leadership with experience supervising at least 10 team members.
- Strong communication, negotiation, and problem-solving skills.
- Proficiency in Excel / Google Sheets / BI tools for data analysis.
- Highly organized, adaptable, and results-driven.
Benefits
- Laptop Allowance
- Quarterly party
- Team Building
- Overtime
- 5-day work week
- Social security
- Health insurance
- Accident Insurance
- Annual trip or party
- Annual bonus
About bTaskee (Thailand) Co., Ltd.
bTaskee (Thailand) Company Limited is the biggest on-demand home service provider such as cleaning service, Air conditioner cleaning, massage and etc. with over 10 years of experience. Our duty is to provide quality home services for everyone that needs them with bTaskee app and bTaskee Partner app, customers can actively book services and bTaskers can freely accept the tasks. Currently, bTaskee operates in 4 countries: Vietnam, Thailand, Indonesia and Malaysia.
Our Work Culture
Our Work Culture
At bTaskee, we believe in the power of collaboration, creativity, and sustainability. We support the development of our employees' skills and careers in a work environment that fosters learning and welcomes new ideas.
Why Choose bTaskee?
- Career Growth Opportunities
- Comprehensive Benefits
- Friendly Work Environment
We Are Looking for You!
If you are:
- Enthusiastic and ready to grow yourself
- Creative and eager to take on new challenges
- Good in English
Open to trying new things and pushing beyond your limits
Join us to create a bright future with bTaskee!
654/26 อาคารโครงการสามย่านบิสซิเนสทาวน์ ถนนพระรามที่ 4 แขวงมหาพฤฒาราม เขตบางรัก กรุงเทพมหานคร 10500
0-2113-1345, 091-885-0096