Offline & Distribution Sales Support - DELI E-COMMERCE (THAILAND) CO., LTD.
DELI E-COMMERCE (THAILAND) CO., LTD. · Bangkok (Vadhana)
- Location
- Bangkok (Vadhana)
- Salary
- 18,000 - 25,000 baht/month + Commission
- Job Type
- Full Time
- Work Type
- Onsite
- Education
- Bachelor's Degree
- Posted
- 22/07/2026
Responsibilities
1. Sales Administration
- Prepare quotations, sales orders, and other sales-related documents.
- Process customer orders accurately and coordinate with the warehouse and logistics teams.
- Maintain customer records and sales documentation.
- Ensure all sales documents are completed accurately and on time.
2. Customer Support
- Respond to customer inquiries via phone, email, and chat.
- Provide product information, pricing, and order status updates.
- Build and maintain good relationships with customers through professional communication.
- Resolve basic customer issues and escalate complex cases when necessary.
3. Order & Payment Coordination
- Follow up on customer orders from confirmation through delivery.
- Monitor outstanding payments and follow up with customers regarding payment status.
- Coordinate with the Accounting team to issue receipts and other financial documents.
- Support invoice and payment reconciliation when required.
4. Internal Coordination
- Coordinate with Sales, Warehouse, Logistics, and Accounting teams to ensure smooth operations.
- Assist in preparing sales reports and updating order status.
- Support promotional campaigns and sales activities when required.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 1–2 years of experience in Sales Support, Sales Coordinator, Customer Service, or Sales Administration.
- Good command of spoken and written English.
- Good communication and coordination skills.
- Detail-oriented with strong organizational skills.
- Proficient in Microsoft Office, especially Excel.
- Able to manage multiple tasks and work under pressure.
- Experience using ERP systems is an advantage.
Benefits
- Annual health check-up
- Annual leave
- Personal leave
- 5-day work week
- Annual trip or party
- Attendance bonus or other special compensation
- Annual bonus
- Social security
About DELI E-COMMERCE (THAILAND) CO., LTD.
Since 1981, Deli has developed into a global cultural and technological industry group integrating office supplies, stationery, tools, furniture, printers, kid’s education, and B2B industry. Through continuous innovation, Deli have achieved leading positions in multiple sub-industry fields. In Deli's overseas business, it has established 10 regional centers and 54 branches, and has deployed e-commerce platforms in key countries such as Amazon, Shopee, Lazada...
Deli has won the trust of international organizations, becoming a partner of major international conferences such as the G20 Summit, the BRICS Summit, and the Belt and Road Initiative, as well as a long-term supplier to UN agencies. From stationery to cultural and creative to technological innovation, from domestic leadership to globalization, Deli is becoming a bridge linking the world's cultural and technological industries with its excellent products and services.
Deli operates 10 independent sub-brands, with as agnite, and Nusign, and covers a total of 24 product categories that include stationery, office equipment, office furniture, sporting goods, and tools. Deli is a leader in various niche markets.
เลขที่ 253 ชั้นที่ 18 ถนนสุขุมวิท 21 (อโศก) แขวงคลองเตยเหนือ เขตวัฒนา กรุงเทพมหานคร 10110
095-172-7321
