Customer Service Officer - INABATA THAI CO.,LTD.

• Process customer orders accurately and efficiently.
• Monitor and manage delivery schedules to ensure timely fulfillment.
• Respond to customer inquiries and provide support via email.
• Liaise with overseas suppliers and customers regarding order status and related matters.
• Coordinate effectively with internal teams to facilitate smooth operations.
• Resolve operational issues to ensure high levels of customer satisfaction.
• Collaborate closely with Sales, Inventory Control, Forwarding, Warehouse, and Account teams.
• Conduct semi-annual and annual stock checks at the warehouse.

• Male or Female, not over 28 years of age.
• Bachelor's degree in English, International Business, Logistics Management, or a related field.
• Strong communication skills in English, both verbal and written.
• Minimum of 2 years of experience in Sales Coordinator or Customer Service roles.
• Proficiency in computer skills; experience with SAP is a plus.
• Good negotiation and problem-solving skills.
• Ability to work effectively under pressure.
• Experience and knowledge of import-export is a plus.

We are a well-established Japanese trading company specializing in plastics, chemical products, machineries and marine products, etc.