Customer Service - Import (freight forwarder) - Tianshi (Thailand) Co., Ltd.

• Coordinate and monitor import shipments from origin through to final delivery
• Communicate with customers, overseas agents, shipping lines, and carriers regarding shipment status and schedules
• Verify shipping documents and coordinate customs clearance and cargo delivery processes
• Handle customer inquiries and resolve shipment-related issues promptly
• Maintain accurate and up-to-date shipment records and documentation
• Coordinate with internal teams to ensure seamless operational flow
• Provide support for export shipments when required.

• Bachelor's degree or higher in Logistics, Supply Chain Management, or a related field
• 1-3 years of experience in Customer Service or Freight Forwarding (Import)
• Understanding of import processes, customs procedures, and relevant documentation
• Excellent communication and coordination skills in both Thai and English
• Ability to resolve issues and manage unexpected situations effectively
• Proficiency in basic computer applications
• Previous experience in supporting export shipments is a plus.

We are a global freight forwarding company within Zhenshi group, a public company in China stock market.

We have branches across the world, including China, the USA, Vietnam, Egypt, Columbia. Thailand is our new station.

We are the expert in freight forwarding business especially for the USA route. We're seeking a motivated individual to join our team. If you're looking for an opportunity to grow in freight forwarding industry, our company welcomes you!