Primary Secretary and Receptionist - SBS International School Bangkok

1. Visitor and Communication Management

-Greeting and welcoming students, parents, staff, and other visitors.

-Oversee visitor safeguarding process and protocols

-Answering, screening, and directing incoming phone calls, and taking messages as needed (a call centre approach)

-Responding to general inquiries via phone, email, and in person.

-Managing and distributing incoming and outgoing mail, deliveries, and faxes.

-Support the administrative organisation of deliveries and supplies.

-Coordinating with teachers and staff to pass on information to parents.

2. Administrative and Clerical Support to the Principals

-Scheduling appointments, meetings, and parent-teacher conferences.

-Performing general clerical tasks like photocopying, scanning, and filing documents.

-Assisting with administrative tasks for the leadership team and other departments.

-Ordering and maintaining office and school supplies

3. Security and Safety

-Monitoring and controlling access to the school building, utilising school safeguarding measures (lanyards and ID Cards)

-Implementing and managing visitor sign-in/out procedures 

-Ensuring the Reception and front office area remains tidy, safe, and welcoming.

-Assisting with and implementing procedures for emergency situations like fire evacuations.

4. School Nurse communications

-Assist agency nurses in all communications with parents ensuring timely and accurate information sharing
-Meet parents for student collection at the infirmary and oversee the incident reporting in person.
-Support the School Nurse in managing stock and supplies

5. Student-Related Responsibilities
-Assisting with ECA organisation and attendance
-Assisting with uniform sales at key times in the year
-Managing and distributing student materials
-Assisting with the enrollment and registration process for new students.
-Oversee ‘lost and found’ provision.

• Thai Nationality, Male or Female
• Fluent in English
• 2-5 years of proven experience in customer orientated environment (essential)
• Experience working in school (desirable)
• Customer service orientation (essential)
• IT proficient (essential)
• Right to work in Thailand (essential)

• Data driven
• Warmth of personality
• High energy
• Teamworker