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IT Support (1-2 Year Contract Renewable) - Sharp Space Co., Ltd.

Sharp Space Co., Ltd. · Bangkok

Location
Bangkok
Salary
Depend on qualifications
Job Type
Contract/Temp
Work Type
Onsite
Education
Bachelor's Degree
Posted
08/10/2026

Responsibilities

Job Description
  1. Provide On-site and Remote IT Support to users and customers.
  2. Receive, investigate, troubleshoot, and resolve IT incidents within the agreed Service Level Agreement (SLA).
  3. Diagnose hardware, operating system, network connectivity, and peripheral device issues.
  4. Coordinate and perform replacement of faulty hardware components when required.
  5. Escalate complex technical issues to the appropriate technical team or vendor.
  6. Perform Preventive Maintenance (PM) according to the maintenance schedule.
  7. Monitor and follow up on reported incidents until successful resolution.
  8. Maintain service records, incident reports, maintenance reports, and related technical documentation.
  9. Coordinate with customers, vendors, and internal technical teams to ensure timely issue resolution.
  10. Provide professional and service-minded support to end users.

Qualifications

Qualifications

  1. Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.
  2. At least 2 years of experience in IT Support, Helpdesk, Technical Support, or a related role is preferred. (Fresh graduates with strong technical knowledge are also welcome to apply.
  3.  Basic knowledge of computer hardware, operating systems, LAN, and Wi-Fi.
  4. Ability to diagnose and troubleshoot common hardware issues.
  5. Basic understanding of TCP/IP, network connectivity, routing and switching, Proxmox, and IT infrastructure is an advantage.
  6. Good communication and problem-solving skills.
  7. Service-minded, responsible, and able to work independently.
  8. Able to travel to customer sites when required.
  9. Able to communicate and coordinate effectively with customers and technical teams.

Benefits

  • 5-day work week
  • Social security
  • เวลาทำงาน: วันจันทร์ – วันศุกร์ (เวลา 08.30 - 17.30 น.)
  • หยุดเสาร์-อาทิตย์ และวันหยุดตามปฏิทินราชการ/นักขัตฤกษ์

About Sharp Space Co., Ltd.

AI Strategic Digital Partner for an AI-Driven Future Sharp Space Co., Ltd. is a system integrator specializing in Artificial Intelligence (AI) solutions for both public and private sector organizations, particularly those managing highly confidential data. We blend international professionalism with cutting-edge technological leadership to deliver secure, reliable, and innovative digital solutions to our clients.
At Sharp Space, we are committed to the highest standards of data security in every AI implementation. Our expertise in privacy-preserving computation ensures strict confidentiality and trust across all data environments. We serve as your strategic digital partner—driving long- term growth by shaping direction together and turning vision into success.

299/46 ซอยแจ้งวัฒนะ 10 แยก 9-1 (มีสุข) แขวงทุ่งสองห้อง เขตหลักสี่ กรุงเทพมหานคร 10210

https://www.sharpspace.co.th/

Sharp Space Co., Ltd. banner 1
Sharp Space Co., Ltd.
IT Support (1-2 Year Contract Renewable)
Sharp Space Co., Ltd.
View all jobs
Bangkok
Contract/Temp
Bachelor's Degree
Depend on qualifications
1-2 Years
3d ago
What you will do
Job Summary

We are looking for an IT Support professional to provide on-site and remote technical support to customers. Responsibilities include troubleshooting hardware, software, and network issues, performing preventive maintenance, managing IT incidents, and coordinating with technical teams to ensure timely resolution in accordance with Service Level Agreements (SLAs).

Responsibilities
Job Description
  1. Provide On-site and Remote IT Support to users and customers.
  2. Receive, investigate, troubleshoot, and resolve IT incidents within the agreed Service Level Agreement (SLA).
  3. Diagnose hardware, operating system, network connectivity, and peripheral device issues.
  4. Coordinate and perform replacement of faulty hardware components when required.
  5. Escalate complex technical issues to the appropriate technical team or vendor.
  6. Perform Preventive Maintenance (PM) according to the maintenance schedule.
  7. Monitor and follow up on reported incidents until successful resolution.
  8. Maintain service records, incident reports, maintenance reports, and related technical documentation.
  9. Coordinate with customers, vendors, and internal technical teams to ensure timely issue resolution.
  10. Provide professional and service-minded support to end users.
Qualifications

Qualifications

  1. Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.
  2. At least 2 years of experience in IT Support, Helpdesk, Technical Support, or a related role is preferred. (Fresh graduates with strong technical knowledge are also welcome to apply.
  3.  Basic knowledge of computer hardware, operating systems, LAN, and Wi-Fi.
  4. Ability to diagnose and troubleshoot common hardware issues.
  5. Basic understanding of TCP/IP, network connectivity, routing and switching, Proxmox, and IT infrastructure is an advantage.
  6. Good communication and problem-solving skills.
  7. Service-minded, responsible, and able to work independently.
  8. Able to travel to customer sites when required.
  9. Able to communicate and coordinate effectively with customers and technical teams.

Welfare
  • 5-day work week
  • Social security
  • เวลาทำงาน: วันจันทร์ – วันศุกร์ (เวลา 08.30 - 17.30 น.)
  • หยุดเสาร์-อาทิตย์ และวันหยุดตามปฏิทินราชการ/นักขัตฤกษ์

About Company

AI Strategic Digital Partner for an AI-Driven Future Sharp Space Co., Ltd. is a system integrator specializing in Artificial Intelligence (AI) solutions for both public and private sector organizations, particularly those managing highly confidential data. We blend international professionalism with cutting-edge technological leadership to deliver secure, reliable, and innovative digital solutions to our clients.
At Sharp Space, we are committed to the highest standards of data security in every AI implementation. Our expertise in privacy-preserving computation ensures strict confidentiality and trust across all data environments. We serve as your strategic digital partner—driving long- term growth by shaping direction together and turning vision into success.

Location

299/46 ซอยแจ้งวัฒนะ 10 แยก 9-1 (มีสุข) แขวงทุ่งสองห้อง เขตหลักสี่ กรุงเทพมหานคร 10210