Customer Service Officer (1 year contract) - GETINGE (THAILAND) CO.,LTD.

We are seeking an organized Customer Service Officer to support our sales teams in delivering exceptional service to customers. This role will be proving services in term of systems, documents, tenders to support sales function in organization.

Please note that this position is offered as a 1-year contract. 

At Getinge we have the passion to perform

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge, our passion is to secure that every person and community have access to the best possible care, offering hospitals and life science institutions products and solutions that aim to improve clinical results and optimize workflows. Every day we collaborate to make a true difference for our customers – and to save more lives.

Are you looking for an inspiring career? You just found it.

We are looking for Customer Service Officer to contribute towards Getinge Thailand organization and develop Sales and Service Support department.

Day to day responsibilities will include: 

• Preparing contract, Power of Authorization & bank guarantee.

• Preparing related documents for tender process and submit documents in the system as well as prepare tender report.

• Coordinate with colleague in the department, other departments including Logistics department for update incoming shipment.

• Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.

• Create request for transportation booking.

• Prepare product installation information to After Sales Service and Installation department.

• Prepare warranty and extended warranty information to After Sales Service and Installation department.

• Other supporting documents as required by sales team.

• Fulfill duties as assigned by Supervisor.

At Getinge, we are looking for passionate individuals, who are agile, resilient, take responsibility for their development and focus on achieving excellence.  They never compromise on quality and always act responsibly remembering that our customers always come first. They enjoy collaboration and working in diverse and international teams, and embrace the future. If you love change, we can make sure that you stay that way!

Your experience includes: 

• Bachelor degree in Business Administration or others related field.

• Minimum 3-5 year experience in a Customer Service or Sales support and Sales administration, preferable in medical products field.

• Experience in SAP/ SD Module.

• Proficient with Microsoft Word, Excel, Outlook.

• Basic knowledge of English.

• Details oriented and sense of urgency .

• Good service mind and cooperation.

• Ability to multi-task, prioritize and manage time effectively.

• Good communication and interpersonal skills.

• Excellent communication in Thai (Reading, Writing and Speaking).

Our Benefits 

We offer a competitive compensation and benefits package, including wellness and training programs, to ensure we support your well-being and goals.

We strive for all our employees to be able to achieve a good work-life harmony. We have introduced a flexible approach to our workplaces, and therefore you will have the opportunity to work remotely in this position up to 20%.