Customer Quality Engineer - Inventec Electronics (Thailand) Company Limited (EBG)
Inventec Electronics (Thailand) Company Limited (EBG) · Samutprakarn
- Location
- Samutprakarn
- Salary
- Negotiable
- Job Type
- Full Time
- Work Type
- Onsite
- Education
- Bachelor's Degree or Higher
- Posted
- 28/05/2026
Responsibilities
1. Coordinate with customers and relevant internal departments to handle quality complaints by identifying root causes and preparing corrective action reports for customer review.
2. Collect and analyze returned product data related to quality issues, investigate root causes, and drive corrective and preventive improvement actions.
3. Analyze recurring quality issues to develop and implement systematic improvement and prevention measures.
4. Utilize relevant systems to enhance complaint management efficiency, maintain and update product quality data, and regularly report quality status.
5. Prepare, analyze, and summarize quality reports to support continuous improvement and management decision-making.
6. Participate in or lead customer quality audits and inspections.
Qualifications
1. Bachelor’s degree in Engineering, Quality, or related technical field.
2. Experience in quality control, troubleshooting, or related quality management roles (relevant industry experience is a plus).
3. Strong ability to perform statistical analysis and accurately identify root causes.
4. Familiarity with quality standards (e.g., ISO, Six Sigma) and quality analysis tools.
5. Effective in communicating and coordinating with both customers and internal departments.
6. Proficient in office software (e.g., MS Office) and data analysis tools.
7. Good command of English, both spoken and written (ability to communicate in Chinese is a plus).
8. Proven ability to solve problems and work efficiently under pressure.
Benefits
- Annual leaves
- Annual salary adjustment
- Business leaves
- Diligent Allowance
- Meal Allowance
- Probation salary adjustment
- Sick leaves
- Staff training and development
- Overtime
- Fuel/transportation fees
- Marriage gift
- 5-day work week
- Social security
- Funeral payment support
- Annual bonus
About Inventec Electronics (Thailand) Company Limited (EBG)
Inventec Electronics EBG (Thailand) Co., Ltd. is a leading-edge technology manufacturer and a vital hub within the global supply chain. Building on a legacy of over 50 years of excellence established at its Taiwanese headquarters, the Thailand branch was founded to expand the group’s world-class manufacturing capabilities, specializing in high-complexity electronic solutions. The company produces essential hardware for the world’s most renowned technology brands, including enterprise-grade servers, storage systems, and solutions for a prestigious portfolio of global clients.
As a pioneer in the Original Design Manufacturing (ODM) and Joint Design Manufacturing (JDM) sectors, the company caters to the rigorous demands of global cloud service providers and data center operators. With its strategic facility located in Samut Prakan, Inventec Electronics EBG (Thailand) is widely recognized for its excellence in large-scale production, its commitment to "Green Factory" sustainability initiatives, and its pivotal role as a backbone for the global digital infrastructure industry.
No. 128 Moo 4 Bhakasa Industrial Phraeksa Sub-district Mueang Samut Prakan District, Samut Prakan 10280
