JobTopGun Logo

Sales & Service Engineer - Winnergy Medical Public Company Limited

Winnergy Medical Public Company Limited · Bangkok and its Vicinity

Location
Bangkok and its Vicinity
Salary
25,000 - 35,000 baht/month + Commission
Job Type
Full Time
Work Type
Onsite
Education
Bachelor's Degree
Posted
28/10/2026

Responsibilities

 Job Responsibilities

  • Analyse customer needs and propose the right technical product or solution to improve close rates.
  • Support the sales team with technical proposals and product demonstrations.
  • Install equipment and perform IQ/OQ qualification, delivering complete documents signed off by the customer on schedule.
  • Perform preventive maintenance (PM) to reduce failure risk and extend equipment life.
  • Carry out corrective maintenance (CM) to minimise downtime, measured on first-time fix rate and SLA closure time.
  • Train and advise users so equipment is used correctly, safely and effectively.
  • Coordinate with Sales, Product, Warehouse, Admin (PM planning and job sheets) and Accounting (billing and payment follow-up).
  • Produce service reports and record service data for tracking, analysis and quality improvement.
  • Follow up on customer usage and build long-term relationships to retain accounts and open new opportunities.
  • Manage work to SLA and company standards.
  • Support spare parts and equipment management so service is never interrupted.
  • Keep technical knowledge current, including factory training and manufacturer certification for assigned products.
  • Sell and renew service business — service contracts/MA, calibration, spare parts, upgrades — against an assigned annual revenue target.

Qualifications

Job Qualifications

Education

  • Bachelor’s degree or higher in Medical Instrumentation Engineering, Biomedical Engineering, Electrical/Electronics, Mechatronics or a related field.

Experience

  • 0–3 years in medical equipment maintenance and repair.
  • 0–3 years in medical equipment sales.

Skills

  • English: intermediate level in listening, speaking, reading and writing.
  • Microsoft Office to a good standard — Word, Excel, PowerPoint — plus AI tools.
  • Own car and able to travel upcountry. Open to all genders.
  • Knowledge: assigned products and technology, customer behaviour and needs, business and CRM, after-sales service systems and SLA.
  • Skills: presentation and negotiation, communication and service, relationship building and follow-up, time management and prioritisation.
  • Attributes: result-oriented, service mind, good interpersonal skills, high accountability.

KPIs: sales target and close rate, customer satisfaction score, retention rate and recurring sales opportunities, service response time against SLA.

Benefits

  • Provident Fund
  • Staff training and development
  • Overtime
  • Per diem
  • Ordination gift
  • Funeral payment support
  • 5-day work week
  • Annual trip or party
  • Annual bonus
  • Social security
  • Health insurance
  • Flexible working hours
  • Ordination leave

About Winnergy Medical Public Company Limited

WINNERGY MEDICAL PUBLIC COMPANY LIMITED

เมื่อคุณเข้ามาเป็นส่วนหนึ่งของ WINMED คุณจะเป็นสมาชิกของทีมที่เต็มไปด้วย นักคิด นักประดิษฐ์ ผู้ที่จะกล้าฝันและกล้าลงมือทำ เพื่อพัฒนาและสร้างสรรค์คุณภาพชีวิตของทุกคนในประเทศไทยให้ดีที่สุด

บริษัทวินเนอร์ยี่เมดิคอลจำกัด (มหาชน) หรือ WINMED เป็นบริษัท Health Tech บริษัทแรกของคนไทยที่เข้าจดทะเบียนบนตลาดหลักทรัพย์ mai ด้วยวัตถุประสงค์เพื่อวิจัยและพัฒนาขึ้นเอง

พันธกิจสำคัญของ WINMED ด้านทรัพยากรบุคคลคือการสรรหา รักษา และพัฒนา บุคลากรไฟแรง ผู้สามารถคิดนอกกรอบและมีความรับผิดชอบสูง เพื่อที่จะร่วมกันมอบคุณค่าที่ดีที่สุดให้กับลูกค้าในทุกวัน

634/4 Soi Ramkhamhaeng 39 (Theplila 1), Pracha-Utit Rd, Wangthonglang, Bangkok 10310

https://www.winmed.com

Winnergy Medical Public Company Limited banner 1
Winnergy Medical Public Company Limited banner 2
Winnergy Medical Public Company Limited
Sales & Service Engineer
Winnergy Medical Public Company Limited
View all jobs
Bangkok and its Vicinity
Full Time
Bachelor's Degree
25,000 - 35,000 baht/month + Commission
1-10 Years
3d ago
YOU SAY / HR SAY
View Review
What you will do
Job Summary

Job Summary

This role carries two jobs at once. As an engineer you install equipment, run IQ/OQ, do preventive and corrective maintenance, train users, write service reports and keep work inside SLA — with first-time fix rate and response time as hard measures. As a salesperson you advise customers technically, build proposals and demos with the sales team, and carry your own annual revenue target for service contracts, calibration, spare parts and upgrades. You work across Sales, Product, Warehouse, Admin and Accounting internally, and with hospitals, procurement, lab heads, principals and clinical end users externally. A personal car and willingness to travel upcountry are required, and manufacturer factory training comes with the products you’re assigned.

We’re looking for someone who:

  • Is genuinely comfortable in both hats — diagnosing a fault on site in the morning and negotiating a service contract renewal in the afternoon, with a revenue target attached to the second half.
  • Works to clocks and documents without slipping: IQ/OQ paperwork complete and signed by the customer on schedule, CM jobs closed within SLA, service reports recorded every time.
  • Can explain equipment to a doctor, nurse or medical technologist in terms they can act on, and build the relationship that turns one installation into contract renewals and future sales.

This role is NOT for you if:

  • You want engineering without a sales number — part of your performance is measured on sales target, close rate and recurring service revenue.
  • You can’t travel upcountry regularly or don’t have a personal car, since both are stated requirements.
  • You dislike paperwork and process — IQ/OQ documents, service reports, SLA tracking and PM scheduling are a constant part of the job, not an afterthought.
Responsibilities

 Job Responsibilities

  • Analyse customer needs and propose the right technical product or solution to improve close rates.
  • Support the sales team with technical proposals and product demonstrations.
  • Install equipment and perform IQ/OQ qualification, delivering complete documents signed off by the customer on schedule.
  • Perform preventive maintenance (PM) to reduce failure risk and extend equipment life.
  • Carry out corrective maintenance (CM) to minimise downtime, measured on first-time fix rate and SLA closure time.
  • Train and advise users so equipment is used correctly, safely and effectively.
  • Coordinate with Sales, Product, Warehouse, Admin (PM planning and job sheets) and Accounting (billing and payment follow-up).
  • Produce service reports and record service data for tracking, analysis and quality improvement.
  • Follow up on customer usage and build long-term relationships to retain accounts and open new opportunities.
  • Manage work to SLA and company standards.
  • Support spare parts and equipment management so service is never interrupted.
  • Keep technical knowledge current, including factory training and manufacturer certification for assigned products.
  • Sell and renew service business — service contracts/MA, calibration, spare parts, upgrades — against an assigned annual revenue target.
Qualifications

Job Qualifications

Education

  • Bachelor’s degree or higher in Medical Instrumentation Engineering, Biomedical Engineering, Electrical/Electronics, Mechatronics or a related field.

Experience

  • 0–3 years in medical equipment maintenance and repair.
  • 0–3 years in medical equipment sales.

Skills

  • English: intermediate level in listening, speaking, reading and writing.
  • Microsoft Office to a good standard — Word, Excel, PowerPoint — plus AI tools.
  • Own car and able to travel upcountry. Open to all genders.
  • Knowledge: assigned products and technology, customer behaviour and needs, business and CRM, after-sales service systems and SLA.
  • Skills: presentation and negotiation, communication and service, relationship building and follow-up, time management and prioritisation.
  • Attributes: result-oriented, service mind, good interpersonal skills, high accountability.

KPIs: sales target and close rate, customer satisfaction score, retention rate and recurring sales opportunities, service response time against SLA.

Employee ReviewsView All >

งานขาย

>1 year, Current

"ดีมาก"

Welfare
  • Provident Fund
  • Staff training and development
  • Overtime
  • Per diem
  • Ordination gift
  • Funeral payment support
  • 5-day work week
  • Annual trip or party
  • Annual bonus
  • Social security
  • Health insurance
  • Flexible working hours
  • Ordination leave

About Company

WINNERGY MEDICAL PUBLIC COMPANY LIMITED

เมื่อคุณเข้ามาเป็นส่วนหนึ่งของ WINMED คุณจะเป็นสมาชิกของทีมที่เต็มไปด้วย นักคิด นักประดิษฐ์ ผู้ที่จะกล้าฝันและกล้าลงมือทำ เพื่อพัฒนาและสร้างสรรค์คุณภาพชีวิตของทุกคนในประเทศไทยให้ดีที่สุด

บริษัทวินเนอร์ยี่เมดิคอลจำกัด (มหาชน) หรือ WINMED เป็นบริษัท Health Tech บริษัทแรกของคนไทยที่เข้าจดทะเบียนบนตลาดหลักทรัพย์ mai ด้วยวัตถุประสงค์เพื่อวิจัยและพัฒนาขึ้นเอง

พันธกิจสำคัญของ WINMED ด้านทรัพยากรบุคคลคือการสรรหา รักษา และพัฒนา บุคลากรไฟแรง ผู้สามารถคิดนอกกรอบและมีความรับผิดชอบสูง เพื่อที่จะร่วมกันมอบคุณค่าที่ดีที่สุดให้กับลูกค้าในทุกวัน

Location

634/4 Soi Ramkhamhaeng 39 (Theplila 1), Pracha-Utit Rd, Wangthonglang, Bangkok 10310