Admissions Officer - British International School, Phuket

Our school is committed to safeguarding and promoting the welfare of children and young people and have developed and adopted written guidelines for appropriate and inappropriate behaviour of adults towards children.

We expect all staff, volunteers and other third parties to share this commitment and to review and affirm that they have read, understood, and will abide by the Code of Conduct or written guidelines.

At our school, we use safer recruitment practice and pre-employment background checks, to maintain the highest standards of safeguarding and child safety.

Our school's practices reflect and are aligned with the written Expectations of the International Taskforce on Child Protection.

We encourage a safe, stimulating, and well-managed learning environment that promotes diversity, and a sense of collegiate support and wellbeing.

The Admissions Officer plays a key role in the day-to-day operations of the admissions department and serves as a primary point of contact for prospective students and their families. This role requires strong interpersonal, administrative, and organizational skills to ensure that the admissions process is smooth, efficient, and transparent, supporting the school’s strategic goals for enrollment and community engagement.

- Support the admissions process from initial inquiry through to final enrolment.

- Respond promptly and professionally to inquiries via phone, email and in person.

- Review student applications and supporting documents for completeness and accuracy.

- Organise and conduct campus tours and visits for prospective families.

- Schedule English language tests, interviews and class trial sessions in coordination with relevant teachers.

- Communicate admissions decisions and feedback clearly to applicants and their families.

- Prepare and send offer packages to accepted students, including offer letters, contracts, invoices, handbooks and required forms.

- Maintain accurate and up-to-date records for all applicants and enrolled students, including transcripts, test scores, and enrolment documents.

- Assist the visa officer with inquiries related to student and parent visa applications and help prepare necessary supporting documents.

- Produce and manage brochures and other admissions materials for visitors and promotional use.

- Support the development and delivery of a high-quality admissions experience in alignment with BISP’s mission and values.

- Compiles the competitor monitoring - benchmarking.

- Support event promotion & roadshows.

- Support the population of data analysis for strategy decisions.

- Supports branding and communications.

- Responsibility to convert applications throughout the enrollment process

- Bachelor’s degree or equivalent experience in education, administration, communications, or a related field.

Previous experience in admissions, customer service, or a school environment preferred.

- Strong interpersonal and communication skills in English (spoken and written); additional languages are an advantage.

- High level of attention to detail and organisational skills.

- Ability to work independently, multi-task, and manage time effectively.

- Competency in Google Suite, and database systems.

- A friendly, welcoming, and professional demeanor when interacting with families and colleagues.

- This role is based on-site at the BISP campus.

- Occasional weekend or evening work may be required during key admissions events.