Finance Supervisor - Dusit Thani College

JOB MISSION / PURPOSE

Oversee and supervise student financial operations, ensuring the accuracy and efficiency of payment processes, including the preparation and verification of payment invoices, tuition and registration fees, issuance of official receipts, and monitoring of outstanding student payments. Ensure all financial transactions and related activities comply with the College’s policies, regulations, and internal control procedures. Coordinate with relevant departments to resolve payment-related issues and ensure smooth operations. Perform other duties as assigned.

KEY RESPONSIBILITIES

1. Supervise and review student tuition and fee assessment processes to ensure accuracy, completeness, and compliance with the College's approved tuition and fee schedules.
2. Oversee the preparation and verification of student payment invoices, and coordinate with the Accounts Receivable team and relevant departments to ensure accurate and timely processing.
3. Supervise and monitor the issuance of official receipts for student payments received through various channels, including bank transfers, credit card payments, and other payment methods, ensuring the accuracy of payment records and supporting documents.
4. Monitor and follow up on outstanding student balances, including overseeing communication with students and parents to ensure timely payment in accordance with the College's payment deadlines.
5. Prepare, review, and analyze student registration revenue reports for each academic semester, and present relevant financial information to the supervisor and concerned departments.
6. Oversee the verification of students' outstanding balances, collection of applicable fees, and coordination of student refund requests, ensuring that all supporting documents are complete before forwarding them to the Accounts Receivable team for further processing.
7. Supervise the collection and verification of student graduation clearance documents, and coordinate with the Registrar's Office and relevant departments to ensure the process is completed accurately and efficiently.
8. Plan and establish account mapping for each new academic year in accordance with the College's approved tuition and fee structure. Review the accuracy of fee assignments under each account code and ensure proper mapping of course-related expenses.
9. Provide guidance and assistance to students regarding tuition payments, outstanding balances, and other financial matters, while coordinating with relevant departments to resolve payment-related issues.
10. Supervise and improve Cashier General operations and procedures to ensure efficiency, accuracy, transparency, and compliance with the College's policies and internal controls.
11. Coordinate and collaborate with internal departments, particularly Accounts Receivable, the Registrar's Office, and other relevant units, to ensure effective financial services and smooth operational processes.
12. Perform other duties as assigned.

• Education: Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Experience: At least 3–5 years of relevant experience in finance, accounting, cashier operations, or payment processing. Experience in team supervision or related managerial responsibilities will be an advantage.
• Good understanding of payment processing, receipt issuance, outstanding balance monitoring, and financial documentation.
• Proficient in Microsoft Office applications, particularly Microsoft Excel.
• Strong analytical skills with the ability to review financial data, verify transactions, and prepare accurate reports.
• Strong planning, organizational, and supervisory skills, with the ability to monitor work processes and provide guidance to team members.
• High attention to detail, integrity, accountability, and the ability to handle confidential financial information.
• Good communication, coordination, and problem-solving skills.
• Ability to work under pressure, manage multiple tasks, and prioritize work effectively.
• Good command of English communication skills will be an advantage.