Information Technology Technical Support - Pacific Healthcare (Thailand) Co., Ltd.
Pacific Healthcare (Thailand) Co., Ltd. · Bangkok (Bangkae, Bangkhuntien, Bangkor-laem, Bangrak, Jomthong, Khlongsan, Klongtoey, Prakhanong, Ratburana, Sathorn, Yannawa)
- Location
- Bangkok (Bangkae, Bangkhuntien, Bangkor-laem, Bangrak, Jomthong, Khlongsan, Klongtoey, Prakhanong, Ratburana, Sathorn, Yannawa)
- Salary
- Negotiable
- Job Type
- Full Time
- Work Type
- Onsite
- Education
- Bachelor's Degree
- Posted
- 06/07/2026
Responsibilities
Job Purpose:
IT Technical Support is responsible for maintaining and supporting IT systems, resolving user issues, and ensuring reliable daily operations and data security. The role provides technical assistance, manages service requests, and helps users to meet business and compliance needs efficiently.
Key Responsibilities :
-Monitoring and maintaining computer all systems, networks, and associated applications including, but not exclusively
o Active Directory; Group policies
o Firewall and associated appliances and security applications;
o Anti-virus applications;
o Backup application and process flow;
o Patch management.
o Service Desk applications;
o Imaging applications;
o System monitoring applications
o Business application.
-Conducting electrical safety checks on computer equipment.
-Following diagrams and written instructions to repair a fault or set up a system.
-Escalate to Vendors to get support from Product technical support team.
-Follow Incident Management process
-Installing and configuring computer hardware operating systems and applications.
-Advise business users with IT Infrastructure knowledge
-Provide deployment plan, ensure smooth transition and provide post go-live support.
-Testing, evaluating, rolling-out, and support of new technology and/or applications.
-Document system architecture and configuration have fulfilled operation use.
-Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
-Providing support, including procedural documentation and relevant reports.
-Resolve user requests, incidents, production issues in accordance with service levels;
-Replacing spare parts as required.
-Prioritizing and managing many open cases at one time
-Provide deployment plan, ensure smooth transition to new process and provide post go-live support.
-Keep up-to-date on Infrastructure architecture and cloud technology and existing system configuration
-Coordinate with Business users and IT team on project activities.
Qualifications
Qualifications:-
- Bachelor’s Degree in Computer Science or related fields.
- 3 years’ experience in IT Infrastructure, Networking and help desk support experience.
- Knowledge of basic network, Linux Server, Microsoft Products, Office 365, VMware and client.
- Ability to communicate effectively, both oral and written.
- Excellent end user service skills.
- Good command in spoken and written of English.
PHC is looking for a great confident candidate who has a passion to win to join our team. We offer a competitive remuneration package for the right candidate. If you believe you are qualified for the above positions, please send a detailed resume in English stating the position you are interested in and your current and expected salary, together with your recent photograph to
Pacific Healthcare (Thailand) Co., Ltd.,
People and Culture Department
1320 CYAM Park Building, Unit B 01, 1st and 2nd Floor,
Rama 3 Road, Chongnonsee, Yannawa, Bangkok 10120, Thailand.
E-mail: recruit@phc.co.th
Website: www.phc.co.th
Only successful applications will be contacted.
Benefits
- Cost of living
- Provident Fund
- 5-day work week
- Social security
- Health insurance
- Accident Insurance
- Flexible working hours
- Funeral payment support
- Performance/results-based bonus
- Annual bonus of 1 month(s)
About Pacific Healthcare (Thailand) Co., Ltd.
Pacific Healthcare (Thailand) Co., Ltd. established since 1961, is currently one of the leading distributors, sales and marketing services of healthcare industry in Thailand and South-East Asia.Pacific Healthcare has over 300 full-time employees and an annual turnover of approximately USD 85 million. The company is solid and reliable, with a well-established reputation and a quality of service that is second to none. To cope with our rapid expansion and diversification, we need talented candidates who are openly and transparently communication, lead by example and have fun at work and be happy to join our team in the following position:-
1320 CYAM Park Building, Unit B 01, 1st. and 2nd. Floor Rama 3 Road, Chongnonsee, Yannawa, Bangkok 10120
People and Culture Department
0-2881-2488
