Call Center Agent (English Skill) - Bank of Ayudhya PLC (BAY)
Bank of Ayudhya PLC (BAY) · Bangkok and its Vicinity
- Location
- Bangkok and its Vicinity
- Salary
- Depend on qualifications
- Job Type
- Full Time
- Work Type
- Onsite
- Education
- Bachelor's Degree or Higher
- Posted
- 04/11/2026
Responsibilities
- Answer customer calls with accurately, efficiently and professionally by following call center processes (English language)
- Maintain and update the necessary information for customer into related banking system with accurately
- Follow up on customer requests/issues or escalate to supervisors when needed according to department processes
- Perform sales activities to support business direction by providing and recommend the most suitable banking products and service to customer
- Fulfill other work assigned by supervisors or managers
Qualifications
- Bachelor's Degree in any fields
- At least 1 year of experience in Call Center, Customer Service, or related fields (Welcome New Grad)
- Able to work on shift schedule
- Knowledge of Financial and Banking business (if any)
- Computer literate in Microsoft Office - Word & Excel
- Customer service oriented
Personal Characteristics/ Attributes:
- Proactive, self-motivated and high responsibility
- Able to work in a team environment
- Possess good service mind and patient
- Able to work under pressure
LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer)
LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri)
Talent Acquisition Department
Bank of Ayudhya Public Company Limited
1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120
สอบถามข้อมูลเพิ่มเติม : Talent Acquisition Center 0-2296-2377
Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
EN (https://krungsri.com/bprivacynoticeen)
ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรของธนาคารได้ โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฏด้านล่าง
ภาษาไทย (https://krungsri.com/bprivacynoticeth)
Benefits
- Provident Fund
- Social security
- Health insurance
About Bank of Ayudhya PLC (BAY)
Bank of Ayudhya Public Company Limited, our products and services as well as our contemporary look have always been admired. We provide a full range of the highest value retail and corporate banking services enhanced and directed by our “More Than Banking” concept. We aim to improve the lifestyle of all our customers by responding to their complete range of financial needs. If you are ready to be part of the experience at BAY and take on a diversified role in a vibrant environment, here are some great opportunities for you to consider.
Website
LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer)
LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri)
Talent Acquisition Department
Bank of Ayudhya Public Company Limited
1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120
สอบถามข้อมูลเพิ่มเติม : Talent Acquisition Center 0-2296-2377
Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
EN (https://krungsri.com/bprivacynoticeen)
ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรของธนาคารได้ โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฏด้านล่าง
ภาษาไทย (https://krungsri.com/bprivacynoticeth)
YOU SAY / HR SAY Reviews
www.krungsri.com
1222 Rama 3 road, Bangphongphang, Yannawa, Bangkok 10120
Sirirat Bangdee
081-896-6242
Call Center Agent (English Skill)Bank of Ayudhya PLC (BAY)
Dream Company
Call Center Agent (English Skill)
Yesterday
What you will do
Job Summary
Bank of Ayudhya Public Company Limited, known as Krungsri, is a leading financial institution in Thailand, offering a comprehensive range of financial products and services to its customers. The bank plays a significant role in the country's economy and banking sector.
In this Call Center Agent role, you will be responsible for answering customer calls in English accurately, efficiently, and professionally, adhering to established call center processes. You will maintain and update customer information within the banking system and follow up on customer requests or escalate issues as needed. Additionally, you will engage in sales activities by recommending suitable banking products and services to support business objectives, and perform other duties assigned by supervisors.
Responsibilities
- Answer customer calls with accurately, efficiently and professionally by following call center processes (English language)
- Maintain and update the necessary information for customer into related banking system with accurately
- Follow up on customer requests/issues or escalate to supervisors when needed according to department processes
- Perform sales activities to support business direction by providing and recommend the most suitable banking products and service to customer
- Fulfill other work assigned by supervisors or managers
Qualifications
- Bachelor's Degree in any fields
- At least 1 year of experience in Call Center, Customer Service, or related fields (Welcome New Grad)
- Able to work on shift schedule
- Knowledge of Financial and Banking business (if any)
- Computer literate in Microsoft Office - Word & Excel
- Customer service oriented
Personal Characteristics/ Attributes:
- Proactive, self-motivated and high responsibility
- Able to work in a team environment
- Possess good service mind and patient
- Able to work under pressure
LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer)
LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri)
Talent Acquisition Department
Bank of Ayudhya Public Company Limited
1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120
สอบถามข้อมูลเพิ่มเติม : Talent Acquisition Center 0-2296-2377
Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
EN (https://krungsri.com/bprivacynoticeen)
ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรของธนาคารได้ โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฏด้านล่าง
ภาษาไทย (https://krungsri.com/bprivacynoticeth)
Why you'll love working here
"Positive work culture and supportive colleagues."
Employee ReviewsView All >
บริการลูกค้า
>1 year, Current
"เป็นองค์กรที่มั่นคง สร้างบุคคลากรที่มีคุณภาพในการทำงาน "
Welfare
- Provident Fund
- Social security
- Health insurance
About Company
Bank of Ayudhya Public Company Limited, our products and services as well as our contemporary look have always been admired. We provide a full range of the highest value retail and corporate banking services enhanced and directed by our “More Than Banking” concept. We aim to improve the lifestyle of all our customers by responding to their complete range of financial needs. If you are ready to be part of the experience at BAY and take on a diversified role in a vibrant environment, here are some great opportunities for you to consider.
Website
www.krungsri.com
Location
1222 Rama 3 road, Bangphongphang, Yannawa, Bangkok 10120
Contact person
Sirirat Bangdee
Telephone
081-896-6242
Website
www.krungsri.com