Senior Business Support Manager - Global Connections Public Company Limited

Key Responsibilities:

• Develop strategies, plan, and manage workforce capacity to ensure appropriate staffing and operational efficiency.
• Manage and optimize the department’s performance to effectively support cross-functional operations, particularly in collaboration with the Sales team and customers.
• Review and monitor sales-related management plans, collaborate in resolving issues, and continuously improve work processes both within and across departments.
• Oversee the overall operations of the department and identify opportunities to improve efficiency across Sales Support, Customer Support, and Purchase Support functions.
• Develop management strategies and oversee sales-related databases and information, including product databases, monthly sales reports, daily stock reports, Bill of Materials (BOM), delivery plans and details, and other relevant sales information.
• Coordinate and facilitate seamless communication and collaboration within the department and across functions to ensure smooth and efficient operations.
• Provide support and facilitate coordination with external parties, including customers, suppliers, and other relevant stakeholders.
• Plan and prepare the annual departmental budget and monitor budget utilization.
• Control and review the establishment of credit limits and payment terms for both new and existing customers.

Qualifications

• Gender: Male or Female
• Education: Bachelor’s or master’s degree in business administration, Computer Science, Logistics, or other related fields.
• Experience:
• At least 10 years of experience in Business Support or Sales Support functions.
• At least 5 years of experience in team management and development.
• Other Skills:
• Good command of English.
• Proficient in Microsoft Office and BC365.
• Good understanding of Import & Export processes.
• Experience in Import operations will be an advantage.

Global Connections Public Company Limited. Is one of the most dynamic and fastest growing companies in distribution of Plastics and Petrochemicals Industry with sales turnover over 3.97 billion baht in the year 2016. Our rapid business expansion creates challenging career opportunities for young, new generations to join our team in the following positions: