Customer Care staff - Ocean Network Express (Thailand) Ltd.
Ocean Network Express (Thailand) Ltd. · Bangkok
- Location
- Bangkok
- Salary
- Depend on qualifications
- Job Type
- Full Time
- Work Type
- Onsite
- Education
- Bachelor's Degree
- Posted
- 02/10/2026
Responsibilities
- Frontline contact point for import/export customers
- Managing large amounts of incoming calls, mail and chat inquiries from customers.
- Provide product/services information, answer questions and resolve any emerging problems.
- Excellent communication skills and strong service mind.
- Handle customer complaints, provide appropriate solutions and alternatives.
- Identify and assess customer's needs to achieve satisfaction.
Qualifications
- Male /Female Age 22-30 years
- New graduate are welcomed.
- Bachelor’s degree in Logistics, Business Administration, or related field.
- Have experience in Customer Service 0-2 years or logistics/Shipping field is preferred.
- Have experience with company logistics/Shipping field is preferred.
- Good command of English.
- Computer literacy (MS Word, Excel, Powerpoint)
- Good communication and team player skills
- Able to work under pressure.
Benefits
- Provident Fund
- Staff training and development
- Overtime
- Marriage gift
- ค่าแว่นตา
- Employee's uniform
- Funeral payment support
- ท่องเที่ยวประจำปีกับฝ่าย
- Work from home
- 5-day work week
- Annual trip or party
- Performance/results-based bonus
- Annual bonus
- Social security
- Health insurance
- Accident Insurance
- Ordination leave
About Ocean Network Express (Thailand) Ltd.
Ocean Network Express (ONE), headquartered in Singapore, is one of the world's leading liner shipping companies. It operates a fleet of over 280 vessels with a capacity exceeding 2.4 million TEUs. Through its extensive global network, ONE provides reliable container shipping services to over 120 countries. For more information, please visit www.one-line.com.
เลขที่ 92 อาคาร สำนักงาน เซ็นทรัล พาร์ค ออฟฟิศเศส ห้องเลขที่ MM2701-2710 ชั้นที่ 27 ถนนพระรามที่ 4 แขวงสีลม เขตบางรัก กรุงเทพมหานคร 10500
HR
0-2097-1351
