Sr.Operation Support - Poon Phol Co.,Ltd.
Poon Phol Co.,Ltd. · Pathumthani
- Location
- Pathumthani
- Salary
- Negotiable
- Job Type
- Full Time
- Work Type
- Onsite
- Education
- Bachelor's Degree
- Posted
- 10/06/2026
Responsibilities
- Accountability for end user’s request/incident/problem as 1st level support and keep tracking with solution provided in ticketing tool.
- Maintain High DT Customer satisfaction level and Service level agreement for supporting domain.
- Monitor Availability, Integrity, Security, Confidentiality and Privacy of Infrastructure/end device.
- Involve in DT compliance/audit with business users and internal/external auditors for Infrastructure/end device.
- Be Supporter for implemented Infrastructure/end device and involve during Infrastructure/end device implementation phase.
- Be supporter in Infrastructure/end device continuity plan and connect with Business owners for testing as regular basis.
Qualifications
- Hand-on experience in supporting Network/Firewall/Wifi/Security/Telephony and end user devices for at least 5 years.
- Hand-on experience in supporting Microsoft 365, Microsoft defender or other EDR tool, MFA, MDM (In-tune).
- Hand-on experience in Supporting CCTV, Facility automation system (Access Control, Parking system), VDO conferencing and office related systems,
- Good knowledge for basic information security
- Certified in Network/Security for any global brand or Microsoft 365 administrator/security is a plus.
- Understand and experience in various new technology (e.g. Ai, iOT, RPA, ML, Big Data) is a plus.
- Problem-solving aptitude with “Can Do” attitude.
- Able to travel to work outside the office.
Benefits
- Provident Fund
- ค่ารักษาพยาบาล
- Social security
- Health insurance
- Accident Insurance
- Employee's uniform
- Performance/results-based bonus
About Poon Phol Co.,Ltd.
We are a leading international trading company with over 70 years of experience in the export of agricultural products. We are also involved in Food Processing, Warehousing Service and Real Estate Development. We are currently seeking to recruit dynamic and innovative individuals to join us in the position of
90/54-57, 19th Fl., Sathorn Thani Bldg.,North Sathorn Rd., Silom, Bangrak, Bangkok 10500
Recruitment Manager
0-2233-3990-9
