Customer Service (ตอบแชท E-commerce) 17,000+++ ไม่รวม OT - Transcosmos (Thailand) Co.,Ltd.
Transcosmos (Thailand) Co.,Ltd. · Bangkok
- Location
- Bangkok
- Salary
- 15,000 - 17,000 baht/month
- Job Type
- Contract/Temp
- Work Type
- Onsite
- Education
- Bachelor's Degree
- Posted
- 02/11/2026
Responsibilities
รายละเอียดงานดูแลการตอบแชท: จัดการปัญหาหลังการขาย ประสานงานและแก้ไขปัญหาให้ลูกค้าในเรื่อง:
- การติดตามสถานะขนส่ง: เช็กพัสดุ ล่าช้า หรือสูญหาย
- การคืนเงิน/คืนสินค้า: ตรวจสอบเงื่อนไขและดำเนินการตามระบบของแพลตฟอร์ม
- ระบบการชำระเงิน: ให้คำแนะนำเมื่อลูกค้าประสบปัญหาในการจ่ายเงิน หรือระบบตัดยอดผิดพลาด
ประสานงานภายใน: ทำงานร่วมกับทีมภายในเพื่อให้ข้อมูลที่ถูกต้องแก่ลูกค้า และรักษาความประทับใจในการใช้บริการกับแอปพลิเคชั่น
Qualifications
คุณสมบัติผู้สมัคร
- วุฒิปริญญาตรี
- สามารถเข้างานเป็นกะได้ (09.00-18.00 น./ 11.00-20.00 น. / 14.00-23.00)
- ทำงาน 5 วัน / สัปดาห์ หยุด 2 วัน ไม่ตรงเสาร์-อาทิตย์
- มีประสบการณ์ตอบแชท/คุยสาย รับสาย/Call Center จะพิจารณาเป็นพิเศษ
- มีใจรักบริการ / ชอบบริการ
- สามารถพิมพ์ดีดได้ดี
- มีความรู้ภาษาอังกฤษพื้นฐาน
- สามารถเริ่มงานได้ในวันที่ 16/11/2026
Benefits
- 5-day work week
- Social security
- Health insurance
- วันลาพักร้อน
- วันลาวันเกิด
- วันลาอื่นๆตามกฎหมาย
About Transcosmos (Thailand) Co.,Ltd.
transcosmos (Thailand) Co., Ltd.
About Ustranscosmos (Thailand) Co., Ltd. is a leading international subsidiary of transcosmos inc., a global powerhouse in Business Process Outsourcing (BPO) and Customer Experience Management (CXM). Headquartered in Japan with over 60 years of proven industry expertise, the transcosmos group operates across more than 180 locations in 36 countries and regions, driven by a talented workforce of over 70,000 professionals worldwide.
Established in Thailand in 2008, we have expanded to a dynamic team of over 2,500 employees operating from state-of-the-art operational hubs in Bangkok and Chiang Mai. We serve as the trusted behind-the-scenes partner for world-renowned brands, delivering digital excellence and operational success for top-tier e-commerce giants, leading electric vehicle (EV) manufacturers, global social media platforms, financial institutions, and major retail conglomerates.
Our Core ServicesDigital CX & Contact Center Solutions: Comprehensive omnichannel customer support (Voice, Chat, Email, and Social Media) featuring multilingual capabilities and advanced AI integration to maximize customer satisfaction.
One-Stop E-Commerce Services: End-to-end e-commerce management, covering store operations, digital sales strategy, performance marketing, and supply chain logistics.
Digital Marketing & Data Analytics: Targeted digital campaigns, Voice of Customer (VOC) data analysis, and Customer Data Platform (CDP) integration.
IT & Engineering Solutions: Software development, IT infrastructure support, and specialized engineering design (e.g., CAD/CATIA).
Why Join Us?Global Exposure: Collaborate with prestigious international projects and global Fortune 500 brands.
Diverse & Inclusive Culture: Work in a progressive, multicultural environment that celebrates equal opportunity, creativity, and open communication.
Professional Growth: Access world-class upskilling programs, professional training, and clear career advancement pathways.
Attractive Benefits: Competitive compensation packages, language skill allowances, shift/overtime premiums, comprehensive health & life insurance, performance incentives, and engaging staff activities.
Primary LocationsBangkok: Pakin Building Rama 9 Hub (Near MRT Rama 9 / Din Daeng), Asoke HQ (Exchange Tower)
Chiang Mai: Chiang Mai Branch Office. (Airport Bussiness Park)
About Ustranscosmos (Thailand) Co., Ltd. is a leading international subsidiary of transcosmos inc., a global powerhouse in Business Process Outsourcing (BPO) and Customer Experience Management (CXM). Headquartered in Japan with over 60 years of proven industry expertise, the transcosmos group operates across more than 180 locations in 36 countries and regions, driven by a talented workforce of over 70,000 professionals worldwide.
Established in Thailand in 2008, we have expanded to a dynamic team of over 2,500 employees operating from state-of-the-art operational hubs in Bangkok and Chiang Mai. We serve as the trusted behind-the-scenes partner for world-renowned brands, delivering digital excellence and operational success for top-tier e-commerce giants, leading electric vehicle (EV) manufacturers, global social media platforms, financial institutions, and major retail conglomerates.
Our Core ServicesDigital CX & Contact Center Solutions: Comprehensive omnichannel customer support (Voice, Chat, Email, and Social Media) featuring multilingual capabilities and advanced AI integration to maximize customer satisfaction.
One-Stop E-Commerce Services: End-to-end e-commerce management, covering store operations, digital sales strategy, performance marketing, and supply chain logistics.
Digital Marketing & Data Analytics: Targeted digital campaigns, Voice of Customer (VOC) data analysis, and Customer Data Platform (CDP) integration.
IT & Engineering Solutions: Software development, IT infrastructure support, and specialized engineering design (e.g., CAD/CATIA).
Why Join Us?Global Exposure: Collaborate with prestigious international projects and global Fortune 500 brands.
Diverse & Inclusive Culture: Work in a progressive, multicultural environment that celebrates equal opportunity, creativity, and open communication.
Professional Growth: Access world-class upskilling programs, professional training, and clear career advancement pathways.
Attractive Benefits: Competitive compensation packages, language skill allowances, shift/overtime premiums, comprehensive health & life insurance, performance incentives, and engaging staff activities.
Primary LocationsBangkok: Pakin Building Rama 9 Hub (Near MRT Rama 9 / Din Daeng), Asoke HQ (Exchange Tower)
Chiang Mai: Chiang Mai Branch Office. (Airport Bussiness Park)
388, Exchange Tower 37th Floor, Sukhumvit Road, Klongtoey, Bangkok 10110
