Learning Experience Designer - Organisational L&D - Transcosmos (Thailand) Co.,Ltd.
Transcosmos (Thailand) Co.,Ltd. · Bangkok
- Location
- Bangkok
- Salary
- 30,000 - 40,000 baht/month
- Job Type
- Full Time
- Work Type
- Onsite
- Education
- Bachelor's Degree or Higher
- Posted
- 13/11/2026
Responsibilities
Position: Learning Experience Designer
Team: Learning & Development - Human Capital Management
Company: transcosmos Thailand
Location: Pakin Building (MRT Rama 9)
Work Hours: Monday - Friday (8.45-17.45)
Work Arrangements: Some working from home days
Salary: 30,000 - 40,000 THB
Contact: LINE @qgf0756s
Role & Responsibilities
Work closely with other teams to identify training needs and observe day-to-day challenges.
Analyze performance gaps, root causes, and areas for improvement to develop learning solutions.
Design and develop training programs, courses, and materials tailored to business and operational needs.
Measure training effectiveness through relevant performance metrics.
Deliver training sessions and implement programs to ensure consistent knowledge transfer.
Continuously improve learning materials and programs based on performance results and feedback.
Qualifications
Bachelor's Degree in any related field
Proficient in Canva, PowerPoint, Excel, and basic video-editing.
English proficiency at B2 level or above
At least 1–5 years of work experience in Learning Design, Course Development, or L&D.
Proven experience building courses from scratch
Skilled in designing both Onsite Workshops and Online/e-Learning courses.
Benefits
- Staff training and development
- 5-day work week
- Annual trip or party
- Social security
- Health insurance
- ลาพักร้อน
- วันลาตามกฎหมาย
- วันลาวันเกิด
About Transcosmos (Thailand) Co.,Ltd.
About Ustranscosmos (Thailand) Co., Ltd. is a leading international subsidiary of transcosmos inc., a global powerhouse in Business Process Outsourcing (BPO) and Customer Experience Management (CXM). Headquartered in Japan with over 60 years of proven industry expertise, the transcosmos group operates across more than 180 locations in 36 countries and regions, driven by a talented workforce of over 70,000 professionals worldwide.
Established in Thailand in 2008, we have expanded to a dynamic team of over 2,500 employees operating from state-of-the-art operational hubs in Bangkok and Chiang Mai. We serve as the trusted behind-the-scenes partner for world-renowned brands, delivering digital excellence and operational success for top-tier e-commerce giants, leading electric vehicle (EV) manufacturers, global social media platforms, financial institutions, and major retail conglomerates.
Our Core ServicesDigital CX & Contact Center Solutions: Comprehensive omnichannel customer support (Voice, Chat, Email, and Social Media) featuring multilingual capabilities and advanced AI integration to maximize customer satisfaction.
One-Stop E-Commerce Services: End-to-end e-commerce management, covering store operations, digital sales strategy, performance marketing, and supply chain logistics.
Digital Marketing & Data Analytics: Targeted digital campaigns, Voice of Customer (VOC) data analysis, and Customer Data Platform (CDP) integration.
IT & Engineering Solutions: Software development, IT infrastructure support, and specialized engineering design (e.g., CAD/CATIA).
Why Join Us?Global Exposure: Collaborate with prestigious international projects and global Fortune 500 brands.
Diverse & Inclusive Culture: Work in a progressive, multicultural environment that celebrates equal opportunity, creativity, and open communication.
Professional Growth: Access world-class upskilling programs, professional training, and clear career advancement pathways.
Attractive Benefits: Competitive compensation packages, language skill allowances, shift/overtime premiums, comprehensive health & life insurance, performance incentives, and engaging staff activities.
Primary LocationsBangkok: Pakin Building Rama 9 Hub (Near MRT Rama 9 / Din Daeng), Asoke HQ (Exchange Tower)
Chiang Mai: Chiang Mai Branch Office. (Airport Bussiness Park)
388, Exchange Tower 37th Floor, Sukhumvit Road, Klongtoey, Bangkok 10110
แบงค์
LINE: @qgf0756s
