Quality Engineer / Sr. Quality Engineer - Mattel Bangkok Limited

Key Responsibilities:

• Responsible for Process Quality Control, including Incoming Quality Control (IQC) and Incoming.
• Follow up on quality issues and ensure effective corrective and preventive actions (CAPA) are implemented.
• Drive continuous quality improvement activities in collaboration with cross-functional teams.
• Review Corrective Action Reports (CAR) and handle customer complaints in a timely and effective manner.
• Support development and improvement projects related to IPQC and product quality.
• Analyze quality data, prepare reports, and present findings to management and relevant stakeholders.
• Provide quality guidance and technical support to production and engineering teams.
• Perform other duties as assigned by the supervisor.

Education:

• Bachelor’s degree or higher in Engineering, Science, or a related field.

Experience:

• Minimum of 5 years of experience in Quality Engineering or Quality Control, preferably in a manufacturing environment.

Knowledge & Skills:

• Good knowledge of quality management systems such as ISO 9001 or other relevant standards.
• Strong problem-solving and analytical skills with experience using quality tools (e.g., 5 Whys, Fishbone Diagram, 7 QC Tools, FMEA, 8D, SPC).
• Proficient in data analysis and capable of presenting quality trends and KPIs via Excel and Power BI dashboards.
• Experience in handling CAR and customer complaints.
• Strong communication skills and ability to work effectively with cross-functional teams.
• Good command of written and spoken English. (Interview in English)

Welfare and Benefits:

• Working day Monday to Friday (7.30 am. – 4.30 pm.)
• Meal allowance.
• Uniform subsidies.
• 13th month salary (year-end bonus)
• Bonus and salary increment (based on performance)
• Provident fund.
• Social security
• Health insurance / Life insurance.
• Staff training and career glow.
• Annual trip or party
• ทำงานที่นิคมอุสาหกรรมบางปูใกล้รถไฟฟ้า BTS สายสีเขียว สถานีเคหะฯ
• มีรถรับส่งเส้นทางหลักสายสุขุมวิท บางนา แพรกษา เทพารักษ์ ศรีนครินทร์ กิ่งแก้ว 

Mattel Bangkok is a Global Manufacturing Hub for Diecast Toys and a subsidiary of Mattel Inc. USA which is a leading global toy company and owner of one of the strongest portfolios of children’s and family entertainment franchises in the world.

We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Monster High, and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming and digital experiences, music, and live events. Mattel operates in more than 35 locations and our products are sold in more than 150 countries in collaboration with the world’s leading retail and e-commerce companies.

Our mission is to create innovative products and experiences that inspire, entertain, and develop children through play.