Quality Coordinator - Mattel Bangkok Limited

Quality Coordination & Compliance

• Coordinate quality-related activities with internal departments, external partners, suppliers, subcontractors, and overseas stakeholders.
• Monitor manufacturing operations to ensure compliance with applicable quality standards, regulatory requirements, and customer expectations.
• Control, review, and maintain Quality Management System (QMS) documentation to ensure accuracy, effectiveness, and compliance.
• Monitor customer quality issues, non-conformance cases, and corrective and preventive actions (CAPA) to ensure timely resolution.
• Prepare, compile, and analyze quality reports, performance metrics, and related documentation.
• Maintain accurate and traceable quality records to support internal and external audits.
• Manage the DSO approval process and ensure timely completion of required documentation.

Product Development & Quality Assurance

• Participate in Front-End Planning (FEP) activities to support new product development.
• Coordinate Product Pilot (PP) and Product Start-up (PS) activities, including sample evaluation, approval, and documentation.
• Review and approve master samples for production reference in accordance with quality requirements.

Project Support & Continuous Improvement

• Support quality improvement initiatives and cross-functional projects to enhance product quality and manufacturing efficiency.
• Collaborate with cross-functional teams to identify root causes, implement corrective actions, and improve quality performance.

• Monday – Saturday
• 8:00 AM – 5:00 PM

• Attendance Allowance
• Overtime Pay (OT)
• Meal Allowance
• Uniform Allowance
• Annual Bonus (13th Month Salary)
• Annual Salary Adjustment and Performance-Based Bonus
• Provident Fund
• Social Security
• Health Insurance and Life Insurance
• Training & Development Programs
• Annual Company Trip and Company Party
• Company Shuttle Bus Service on Major Routes (Sukhumvit, Bangna, Phraeksa, Thepharak, Srinakarin, and King Kaew)

Education

• Bachelor's degree in Engineering, Industrial Engineering, Manufacturing Engineering, Quality Management, Industrial Science, or a related field.
• Experience
• 0–1 year of experience in Quality Assurance (QA), Quality Control (QC), Quality Engineering, or a manufacturing environment.
• Fresh graduates with relevant internship or academic project experience are welcome to apply.

Preferred Knowledge & Skills

• Basic knowledge of Quality Management Systems (ISO 9001) and quality documentation.
• Knowledge of the 7 Quality Tools, basic statistical analysis, and problem-solving methodologies.
• Good coordination, communication, and analytical skills.
• Ability to communicate and write in English.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, and Outlook).
• Internal quality procedures and documentation control.
• Manufacturing processes and Product Lifecycle Management (PLM).
• Toy and packaging quality standards and testing requirements.
• Statistical analysis and quality improvement methodologies.
• Root cause analysis and continuous improvement tools.

Mattel Bangkok is a Global Manufacturing Hub for Diecast Toys and a subsidiary of Mattel Inc. USA which is a leading global toy company and owner of one of the strongest portfolios of children’s and family entertainment franchises in the world.

We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Monster High, and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming and digital experiences, music, and live events. Mattel operates in more than 35 locations and our products are sold in more than 150 countries in collaboration with the world’s leading retail and e-commerce companies.

Our mission is to create innovative products and experiences that inspire, entertain, and develop children through play.