Call Quality Control Senior Manager - Tri Petch Isuzu Leasing Co., Ltd.
Tri Petch Isuzu Leasing Co., Ltd. · Bangkok
- Location
- Bangkok
- Salary
- Depend on qualifications
- Job Type
- Full Time
- Work Type
- Onsite
- Education
- Bachelor's Degree or Higher
- Posted
- 02/09/2026
Responsibilities
Compliance & Audit Control: Supervise and audit debt management processes (in-house & outsource) to ensure 100% compliance with related laws and BOT/OCPB and Debt Collection Act regulations.
Complaint & Risk Management: Analyze non-compliance actions, track customer complaints, and implement effective corrective and preventive measures.
Training & Development: Update the team on new regulations, analyze operational impacts, and develop training materials to minimize operational errors.
Reporting: Prepare, modify, and integrate performance and compliance reports for management review.
Qualifications
Bachelor’s degree in Legal or related fields
At least 5-6 years of experience in Call Center, Collections, Quality Control or Operational Audit.
Experience in Financial or Banking is preferred.
Team management, Analytical skills
High initiative, energetic, and result-oriented
Competent in English communication, both speaking and writing
Remark: The Company requires to check and collect criminal record & NCB of candidates of this position
Benefits
- Dental insurance
- Medical insurance
- Provident Fund
- Staff training and development
- Overtime
- Fuel/transportation fees
- Employee's uniform
- 5-day work week
- Performance/results-based bonus
- Annual bonus
- Social security
- Health insurance
- Accident Insurance
About Tri Petch Isuzu Leasing Co., Ltd.
1088 Service Center Building 5th Fl, Vibhavadi-Rangsit Road, Chatuchak, Chatuchak, Bangkok, 10900
Human Resources Department
0-2792-2016,0-2792-2110
