Customer Service Agent - TOPGUN Co., Ltd.
TOPGUN Co., Ltd. · Bangkok and its Vicinity
- Location
- Bangkok and its Vicinity
- Salary
- 30,200 - 40,000 baht/year
- Job Type
- Full Time
- Work Type
- Onsite
- Education
- Bachelor's Degree or Higher
- Posted
- 06/07/2026
Responsibilities
- Respond to customer inquiries and questions via various channels such as phone, email, and chat
- Provide accurate information about products and services, and resolve basic customer issues
- Coordinate with relevant internal departments to follow up on and resolve complex customer problems
- Document customer interactions, issues, and resolutions accurately in the database system
- Offer guidance and support to customers regarding the use of company products or services
- Prepare summary reports on common issues and feedback to improve service quality
Qualifications
- Bachelor's degree or higher in any field
- 0-4 years of experience in customer service (new graduates are welcome)
- Strong communication skills, both verbal and written
- Proficiency in computer usage and basic software applications
- Attention to detail and ability to resolve immediate issues effectively
- Time management skills and ability to work under pressure
- Experience using CRM systems is a plus.
Benefits
- Hybrid Working
- Staff training and development
- ค่าเดินทางไปปฏิบัติงานนอกสถานที่
- ตรวจสุขภาพประจำปี
- 5-day work week
- Social security
- Health insurance
- Accident Insurance
- อาหารเช้าสำหรับวันที่เข้าออฟฟิศ
- เงินสนับสนุนกิจกรรม วันพ่อ/วันแม่ รวม 4,000 บาท
- เบิกสวัสดิการดนตรี กีฬา งานอดิเรก 12,000 บาท / ปี
- Performance/results-based bonus
About TOPGUN Co., Ltd.
Topgun Co., Ltd. has been an innovative advertising company in Thailand since 1986. We are experienced in the advertising business, creating many unique advertising media such as Tuk Tuk Ad., Taxi Ad., A Team (a top-rated marketing task force).We launched the Billboard Network business in 1997 and established “jobtopgun.com” in 2000 - currently the No. 1 job website in Thailand.
Our mission is to help employers find the best employees for their openings, while simultaneously matching job seekers with the best jobs. We are expanding the job website market to cover recruiting needs all over Thailand and is looking to expand internationally to support jobseekers all around the world.
TOP GUN believes that HRD is becoming increasingly important and a major part in every company’s key to success, particularly as the economy is experiencing technological disruption. To ensure continuity in organizational development, we strive to enhance and develop our HRD programs.
To learn more about our company, please use the following link to view a prototype of our YOUSAYHRSAY : Link: YOUSAYHRSAY : TOPGUN
172/2 Soi Panichkul (Pridi Banomyong 20), Sukhumvit 71 Rd 10100
K'Weeraphat
0-2853-6999
