Sales Representative - Otis Elevator Company (Thailand) Limited
Otis Elevator Company (Thailand) Limited · Bangkok
- Location
- Bangkok
- Salary
- Depend on qualifications
- Job Type
- Full Time
- Work Type
- Onsite
- Education
- Bachelor's Degree
- Posted
- 20/10/2026
Responsibilities
Role Overview
We are looking for a Service Sales Representative to support our service business growth. The role is responsible for achieving assigned sales targets, with a key focus on recapturing units outside the Otis/Sigma service portfolio and NOE units, developing customer relationships, generating quotations, and converting sales opportunities into service agreements.
Key Responsibilities
- Achieve assigned service sales targets and provide regular sales reports and forecasts.
- Drive recapture opportunities, focusing on Otis/Sigma units currently outside the service portfolio as well as NOE units.
- Identify and develop opportunities for new service agreements within the assigned territory.
- Engage with customers to understand their service requirements and present suitable maintenance/service solutions.
- Prepare and follow up on quotations and commercial proposals, with the objective of converting opportunities into signed service contracts.
- Build and maintain strong relationships with existing and prospective customers to support retention and business growth.
- Work closely with the Service Manager and relevant internal teams to ensure quotations and complex service agreements are prepared accurately.
- Support negotiations on commercial terms and contract structures to maintain competitiveness and customer retention.
- Coordinate with Service and Operations teams to ensure customer requirements and service commitments are properly communicated and delivered.
- Maintain regular customer visits and systematically follow up on sales opportunities.
- Monitor sales activities and pipeline, including customer visits, quotations, and sales strategies to achieve targets.
- Comply with the company's Environment, Health & Safety (EHS) policies and requirements.
Qualifications
- Minimum 3 years of experience in sales or a related field.
- Experience in sales, marketing, technical sales/support, or customer-facing roles is preferred.
- Previous customer service experience is an advantage.
- Strong sales, communication, negotiation, and interpersonal skills.
- Customer-focused mindset with the ability to build relationships with both internal and external stakeholders.
- Comfortable using Microsoft Word, Excel, and internet-based tools.
- Able to work independently, manage customer opportunities, and follow through from quotation to contract conversion.
What We’re Looking For
- Sales-driven and comfortable working toward targets.
- Strong customer orientation and relationship-building skills.
- Proactive in identifying new business and recapture opportunities.
- Confident in customer visits, presentations, follow-ups, and commercial discussions.
- Able to develop practical sales strategies to convert opportunities into contracts.
Benefits
- Provident Fund
- Staff training and development
- Telephone bill allowance
- Per diem
- Work from home
- 5-day work week
- Performance/results-based bonus
- Annual bonus
- Social security
- Health insurance
- Accident Insurance
- Flexible working hours
About Otis Elevator Company (Thailand) Limited
The world rides on Otis. Otis Elevator Company is the world’s leading manufacturer, installer and maintainer of elevators, escalators and moving walkways a constant, reliable name for more than 150 years. Otis elevators and escalators touch the lives of people in more than 200 countries around the world.
At Otis, people are our most important asset. By embodying the values of people, safety, quality and integrity we (61,000 employees around the world) provide our customers with the best in service and support.
No. 735/5 2nd FL. Tower E Unit No. E2-01, Srinakarin Road, Phatthanakan Sub-District, Suanluang District, Bangkok 10250
Human Resources Department
0-2751-4141
