Sea Import Customer service officer (Talaythong) - KWE-Kintetsu World Express (Thailand) Co.,Ltd.
- Location
- Chonburi
- Salary
- Depend on qualifications
- Job Type
- Full Time
- Work Type
- Onsite
- Education
- Bachelor's Degree
- Posted
- 09/11/2026
Responsibilities
1. Print daily planning sheets, invoices, packing lists, inbound cargo movement permits, and other documents required for customs clearance or submission to relevant departments.
2. Ensure customer satisfaction and service quality.
3. Coordinate closely with the Import Operations team and provide customers with regular import status updates.
4. Coordinate with Sales and customers to inspect damaged cargo.
5. Handle daily sea freight import operations.
6. Manage customer service matters and handle customer complaints.
7. Prepare customs entry documents, certificates, customs clearance documents, cost closing documents, and various reports.
8. Submit documents to relevant departments.
9. Maintain and file customs clearance documents.
10. Verify the accuracy of documents before submitting them to relevant parties.
11. Perform other duties as assigned by the supervisor.
Qualifications
• Year of experience: 1–2 years of experience in a related field.
Other qualification:
• Good English communication skills.• Computer literacy.
• Basic knowledge of transportation and logistics.
• Strong customer service mindset.
• Ability to work under pressure.
• Good communication and coordination skills when working with relevant departments.
• Must own the vehicle (motorcycle)
Based location: KWE-Talaythong FL.7
Benefits
- Bonus
- Grants wedding
- Life insurance
- Medical check up
- Payment of funeral
- The ability of English (Toeic Test).
- Provident Fund
- Staff training and development
- Overtime
- 5-day work week
- Performance/results-based bonus
- Annual bonus
- Social security
- Health insurance
- Accident Insurance
About KWE-Kintetsu World Express (Thailand) Co.,Ltd.
Kintetsu World Express (Thailand) is one of the world’s leaders in Freight Forwarder for Air Cargo / Ocean Freight and Logistics services with over 300 offices throughout the globe. Due to our continuing expansion, we are looking for highly energetic and motivated persons to join our team in the following positions:
99 KWE Building, Soi Ladprao 28, Ratchadaphisek Road, Chankasem, Chatuchak, Bangkok 10900
Ms. Phusanisa Soisermsup (Ince)
0-2792-5999, 0-2515-3888 Ext. 1607 / 081-750-4463
