ADMISSIONS CREW - Sky Flyer - Asset World Corp Public Company Limited

A Ticketing Operations Executive is responsible for managing and facilitating the ticketing and admission processes. This role involves handling ticket sales, customer service, system management, and ensuring smooth execution of ticketing processes.

•  Ticket Sales and Processing: Sell and process ticket sales onsite. Ensure accurate and timely processing of transactions and maintain up-to-date ticket inventory.
• Customer Service: Assist customers with ticket-related inquiries, issues, and requests in a professional and courteous manner. Resolve customer complaints and provide solutions to ensure high levels of customer satisfaction.
• Admission Operations: Manage admissions at entry points, ensuring a smooth flow of visitors and verifying ticket validity. Address any issues related to ticketing or admission onsite to ensure efficient operations.
• Experience in handling big tour groups is preferred.
• System Operations: Monitor and operate ticketing systems to ensure they are functioning properly. Assist with system updates and troubleshooting as needed.
• Compliance and Security: Ensure compliance with ticketing policies, procedures, and relevant regulations. Implement security measures to prevent fraud and unauthorized access to ticketing systems.
• Team Collaboration: Collaborate with other team members and departments to ensure seamless ticketing operations. Provide support and assistance to the Ticketing Operations Manager as needed.

Workingday :   6 Day / Week 

Work shift   : 12:30 -21:30 and 13:00 - 22:00 

Location     :  Asiatique The Riverfront Destination (ถนนเจริญกรุง) 

•  Minimum of 1-3 years of experience in ticketing, customer service, or a related field.
• Familiarity with ticketing software and systems; basic IT troubleshooting skills.
• Strong interpersonal skills and a commitment to delivering excellent customer service.
• Ability to manage multiple tasks and prioritize effectively.
• Can be able working 6 Day / Week and work shift.