Business Development Executive - Samitivej Public Company Limited

Service design and delivery
– Map the full member journey end to end and draft the written service standards behind every touchpoint
– Coordinate the design and production of member-facing materials and deliverables
– Organise and run full rehearsals of the service before the first members are welcomed, and document
what needs to improve
– Act as the commercial counterpart to the clinical team — coordinate scheduling across departments and
ensure no member experiences an internal gap
Partner development
– Build and manage the shortlist of service partners supporting the programme
– Run first-round outreach, gather proposals, and prepare comparison and recommendation papers for the
Director
– Support the ongoing management of appointed partners
Member pipeline
– Research, qualify and prioritise candidate members against agreed criteria
– Prepare briefing notes on each candidate for the Director and physician leads ahead of every approach
– Coordinate introductions and enrolment logistics end to end
– Maintain accurate pipeline records and reporting
Member feedback and improvement
– Attend and observe early member journeys personally
– Run structured debriefs after each member's key milestones
– Consolidate findings into service revisions and present them to the working team
Market intelligence
– Maintain an ongoing view of comparable premium health offerings in Thailand and the region
– Track pricing, positioning and service design, and produce short written briefs on what matters
Programme coordination
– Maintain the master project plan, milestone tracker and action log
– Prepare steering committee papers and progress updates
– Chase deliverables across departments and escalate blockers early

– Bachelor's degree in business, marketing, health sciences, hospitality or a related field
– 2–4 years' experience in business development, key account management, luxury hospitality, service or
experience design, private banking support, or a healthcare commercial role
– Fully professional written and spoken Thai and English. Written English must be strong enough for partner
correspondence and committee papers
– Confident, poised communication with senior people — able to hold a conversation with a chief
executive, a physician and a banker without losing composure
– Strong PowerPoint and Excel, with the ability to turn research into a clear one-page recommendation
– Exceptional organisation and follow-through; much of this role is holding many threads at once without
dropping one
– Absolute discretion in handling confidential personal and health information
Preferred
– Exposure to high-net-worth clients in any sector — private banking, wealth management, luxury retail,
automotive, real estate or hospitality
– Hands-on experience designing or running a premium service journey
– Familiarity with Thai private health insurance
– Genuine interest in preventive medicine, longevity or health technology

JCI Accredited Hospital & Medical Tourism of Southeast Asia

Samitivej is JCI accredited hospital, providing healthcare services in Thailand - recognized for its international award hospital services in Thailand & Southeast Asia. It's our commitment to be the leading provider of medical healthcare in Thailand, served with world class patient care. Samitivej is an international award hospital in Thailand who, also is, a service provider of medical tourism in Southeast Asia. No doubt, we have been awarded to be one of the best hospitals in Thailand so far.

Build in 1979, Samitivej Hospital has grown to be a leading provider of medical healthcare services in Thailand and Southeast Asia. Today the hospital is recognized as a provider of choice for the local residents and many of the expatriates living in Thailand.

At Samitivej Hospital, our vision is to provide a high standard of quality and excellence in every aspect for our customers.