CRM Associate - Samitivej Public Company Limited
Samitivej Public Company Limited · Bangkok
- Location
- Bangkok
- Salary
- Depend on qualifications
- Job Type
- Full Time
- Work Type
- Onsite
- Education
- Bachelor's Degree or Higher
- Posted
- 02/09/2026
Responsibilities
- Plan and execute CRM campaigns targeted at specific patient groups (e.g., age, gender, treatment type) to promote relevant hospital services and offers.
- Coordinate lead-generation campaigns and promotions to encourage patient re-engagement and referrals.
- Track the effectiveness of campaigns and optimize strategies based on patient response data.
- Maintain patient records in the CRM system, ensuring accurate and up-to-date information.
- Generate reports on patient engagement, compliance, and campaign performance, providing insights for continuous improvement.
- Analyze patient data to identify trends, opportunities for engagement, and areas for improvement.
- Work closely with the marketing, medical, and IT teams to ensure a seamless patient experience.
- Coordinate with healthcare providers to ensure messaging aligns with treatment protocols and hospital guidelines.
Qualifications
- Bachelor’s degree in marketing, healthcare administration, business, or a related field.
- Experience with CRM tools (Salesforce, HubSpot, etc.) and managing patient or customer databases.
- Strong communication skills, both written and verbal, with the ability to create engaging, patient-centered content.
- Ability to analyze data, identify trends, and adjust campaigns based on results.
- Knowledge of healthcare, treatment compliance, or experience in a hospital setting is preferred.
- Strong organizational skills and attention to detail.
Benefits
- Staff training and development
- Overtime
- 5-day work week
- Social security
- Flexible working hours
About Samitivej Public Company Limited
JCI Accredited Hospital & Medical Tourism of Southeast Asia
Samitivej is JCI accredited hospital, providing healthcare services in Thailand - recognized for its international award hospital services in Thailand & Southeast Asia. It's our commitment to be the leading provider of medical healthcare in Thailand, served with world class patient care. Samitivej is an international award hospital in Thailand who, also is, a service provider of medical tourism in Southeast Asia. No doubt, we have been awarded to be one of the best hospitals in Thailand so far.
Build in 1979, Samitivej Hospital has grown to be a leading provider of medical healthcare services in Thailand and Southeast Asia. Today the hospital is recognized as a provider of choice for the local residents and many of the expatriates living in Thailand.
At Samitivej Hospital, our vision is to provide a high standard of quality and excellence in every aspect for our customers.
Samitivej is JCI accredited hospital, providing healthcare services in Thailand - recognized for its international award hospital services in Thailand & Southeast Asia. It's our commitment to be the leading provider of medical healthcare in Thailand, served with world class patient care. Samitivej is an international award hospital in Thailand who, also is, a service provider of medical tourism in Southeast Asia. No doubt, we have been awarded to be one of the best hospitals in Thailand so far.
Build in 1979, Samitivej Hospital has grown to be a leading provider of medical healthcare services in Thailand and Southeast Asia. Today the hospital is recognized as a provider of choice for the local residents and many of the expatriates living in Thailand.
At Samitivej Hospital, our vision is to provide a high standard of quality and excellence in every aspect for our customers.
133 Sukhumvit 49, Klongton Nua, Wattana, Bangkok 10110
0-2711-8460,0-2711-8000, 0-2711-8181
