Customer Service Officer - Samitivej Public Company Limited
Samitivej Public Company Limited · Bangkok
- Location
- Bangkok
- Salary
- Depend on qualifications
- Job Type
- Full Time
- Work Type
- Onsite
- Education
- Bachelor's Degree
- Posted
- 04/10/2026
Responsibilities
Key Responsibilities
- Respond to customer inquiries via phone, email, chat, social
media, and other communication channels.
- Provide accurate information regarding products, services, orders, billing, and company policies.
- Handle
customer requests and provide appropriate solutions in a professional and
timely manner.
- Follow up with customers to ensure their issues and requests are properly resolved.
- Maintain a positive and professional relationship with customers.
Qualifications
Qualifications
- Bachelor's degree in Business Administration, Marketing, Communication, Hospitality, or a related field.
- 1–3 years of experience in Customer Service, Call Center, Sales Support, or a related field.
- Excellent communication and interpersonal skills.
- Strong customer service mindset with a positive and professional attitude.
- Good problem-solving and conflict-resolution skills.
- Able to communicate effectively in both written and verbal English.
- Able to work under pressure and manage multiple tasks simultaneously.
- Detail-oriented, organized, responsible, and proactive.
Benefits
- Staff training and development
- Overtime
- 5-day work week
- Social security
- Flexible working hours
About Samitivej Public Company Limited
JCI Accredited Hospital & Medical Tourism of Southeast Asia
Samitivej is JCI accredited hospital, providing healthcare services in Thailand - recognized for its international award hospital services in Thailand & Southeast Asia. It's our commitment to be the leading provider of medical healthcare in Thailand, served with world class patient care. Samitivej is an international award hospital in Thailand who, also is, a service provider of medical tourism in Southeast Asia. No doubt, we have been awarded to be one of the best hospitals in Thailand so far.
Build in 1979, Samitivej Hospital has grown to be a leading provider of medical healthcare services in Thailand and Southeast Asia. Today the hospital is recognized as a provider of choice for the local residents and many of the expatriates living in Thailand.
At Samitivej Hospital, our vision is to provide a high standard of quality and excellence in every aspect for our customers.
Samitivej is JCI accredited hospital, providing healthcare services in Thailand - recognized for its international award hospital services in Thailand & Southeast Asia. It's our commitment to be the leading provider of medical healthcare in Thailand, served with world class patient care. Samitivej is an international award hospital in Thailand who, also is, a service provider of medical tourism in Southeast Asia. No doubt, we have been awarded to be one of the best hospitals in Thailand so far.
Build in 1979, Samitivej Hospital has grown to be a leading provider of medical healthcare services in Thailand and Southeast Asia. Today the hospital is recognized as a provider of choice for the local residents and many of the expatriates living in Thailand.
At Samitivej Hospital, our vision is to provide a high standard of quality and excellence in every aspect for our customers.
133 Sukhumvit 49, Klongton Nua, Wattana, Bangkok 10110
