Customer Service (CS Sales) - Laemchabang-Freight Forwarding Business - CJ Logistics (Thailand) Co., Ltd.

• Receive customer inquiries and coordinate with internal teams to provide logistics solutions.
• Obtain freight rates and service quotations from carriers and vendors.
• Prepare and issue quotations based on customer requirements.
• Coordinate with the Operations team and other related departments to ensure smooth service execution.
• Follow up on shipment status and provide timely updates to customers.
• Build and maintain strong relationships with existing customers while supporting sales activities.
• Ensure customer satisfaction by responding promptly to inquiries and resolving service-related issues.
• Maintain accurate records of quotations, customer information, and sales activities. 

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• At least 1–3 years of experience in Freight Forwarding, Logistics, Customer Service, Sales Support, or a related field.
• Knowledge of Ocean Freight, Air Freight, or Import & Export processes is an advantage.
• Good communication, coordination, and customer service skills.
• Able to work well under pressure and manage multiple tasks.
• Good command of Microsoft Office, especially Excel.
• Good command of English, both written and spoken.

We are global supply chain management solutions provider with full capabilities as a total supply chain management outsourcing partner. CJ Logistics is a leading logistics company in South Korea and a subsidiary of the CJ Group, the 21st largest conglomerate in South Korea, we operate our extensive global network of more than 100 subsidiary offices, strategic partners and agents around the world. CJ Logistics Thailand has established in 1998 expanding the integrated logistics service area to provide one-stop service in Customs Clearance, International-Cross-border operation, Warehouse fulfillment, Container yard operation.

Besides providing supply chain consultancy through our network design and optimization  solutions, we offer a comprehensive range of supply chain management and implementation services including air and sea freight forwarding and distribution hub management, inventory planning and optimization, customs brokerage, product customization and supply chain performance monitoring.

People form one of the key pillars of CJ management philosophy.  If you are highly-motivated and have passion for what you do, we invite you to join our dynamic team and grow with us as part of the vibrant and rapidly growing logistics and supply chain management industry.