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Customer Service / Operation Staff - T.H.I. Group (Bangkok) Co., Ltd.

T.H.I. Group (Bangkok) Co., Ltd. · Bangkok (Sathorn)

Location
Bangkok (Sathorn)
Salary
Depend on qualifications and experience
Job Type
Full Time
Work Type
Onsite
Education
Bachelor's Degree
Posted
03/05/2026

Responsibilities

Operation Staff/Customer Service
• Manage and monitor daily shipment and update customer for all deliveries in a timely manner.
• Liaise with all relevant parties for proper documentation and arrangement of shipments.
• Handle and resolve customer complaints or enquiries via email or phone in a timely manner.
• Liaise with logistics agencies on the transportation for delivery/shipment of goods.
• Liaise with customer for sea freight shipments.
• Handling costing, billing documentation and payment for sea shipment.
• Ensuring accurate costings and revenues are applied to each shipment.
• Make sure all jobs are properly closed within deadline.
• Update and maintain all reports as requested by HQ/Management within the deadline.
• Any other duties as and when assigned from time to time.

Qualifications

• Male or female • Bachelor’s degree or higher in International Business, Logistics, Business Administration or related field.

• 1 - 5 years experiences in freight forwarding or shipping line would be a plus.

• Good command of spoken and written in English and computer literacy.

• High responsibility, service minded, good discipline, positive attitude and comfortable to work in dynamic working environment.

• Experienced is preferable







Benefits

  • Provident Fund
  • Fuel/transportation fees
  • Marriage gift
  • Telephone bill allowance
  • 5-day work week
  • Social security
  • Annual trip or party
  • Attendance bonus or other special compensation
  • Performance/results-based bonus
  • Annual bonus

About T.H.I. Group (Bangkok) Co., Ltd.

T.H.I. Group is a global leading freight and logistics enterprise providing extensive and professional services in sea/air/land freight forwarding, distribution, customs clearance, warehousing and logistics. Founded in Taiwan, THI has expanded its business network to other countries and regions and established its worldwide reputation. Due to our long-term experiences and robust business network in China, we have now 82 branches in Taiwan, China, Hong Kong, Northeast Asia and Southeast Asia. At the same time, with over 300 partners and agencies worldwide , we have created a global service network covering Asia, America, Europe, India Sub-con, Oceania  to provide wide range of service for growing market.  


To be a sound part of SOUTHEAST ASIA , we are expanding new branch to THAILAND and looking for the enthusiastic and efficient personnels to join us as a good team player and grow together with following positions.

2/22 Iyara Tower, 6 th Fl., Unit 603, Chan Rd., Thungwatdon, Sathorn, Bangkok 10120

Khun Boonpen

0-2678-7300

https://www.t3ex-group.com