Export Sales (USA / EU Zone) - Thantawan Industry Public Company Limited

Key Responsibilities:

Export Sales & Business Development

• Develop existing customers and identify new business opportunities in international markets.

• Manage the sales process from quotation and pricing to negotiation and order confirmation.

• Prepare sales forecasts and monitor performance against targets.

Customer Relationship Management

• Build and maintain strong relationships with existing and potential international customers.

• Manage customer inquiries, order updates, requirements, and complaints in a timely manner.

• Understand customer needs and purchasing patterns to identify further business opportunities.

Sales Operations & Product Coordination

• Coordinate with R&D, Production, QC/QA, Logistics, and other internal teams to ensure product requirements and on-time delivery.

• Support new product development, samples, testing, packaging, and related product documentation.

• Follow up on customer orders, deliveries, and payments.

Customer & Market Insights

• Gather customer insights, market feedback, and business opportunities from assigned customers and export markets.

• Monitor customer needs, purchasing behavior, and competitor activities within assigned territories.

• Identify potential sales opportunities based on customer feedback and developments within assigned markets.

• Share relevant customer and territory insights with internal teams to support sales and business development activities.

• Bachelor’s degree in Business Administration, Marketing, International Business, or a related field.

• At least 2 years of experience in Export Sales, International Sales, B2B Sales, or a related field.

• Experience in manufacturing, OEM/ODM, or plastic packaging business is an advantage.

• Good communication, negotiation, coordination, and problem-solving skills.

• Good command of English, both written and spoken.

• Proactive, customer-oriented, and able to work effectively with cross-functional teams.