Fraud Operation Manager (Virtual Bank)
Advanced Info Service PLC. (BP1)การเงิน/การธนาคาร/หลักทรัพย์
02/12/2025
งานประจำ
7 - 15 ปี
กรุงเทพมหานคร
ปริญญาตรีหรือสูงกว่า
ขึ้นอยู่กับคุณสมบัติและประสบการณ์
Join the dynamic team at Advanced Info Service Public Company Limited (AIS) as a Fraud Operation Manager in the Virtual Banking. You will play a key role in monitoring, analyzing, and responding to digital fraud activities, helping us protect our customers and maintain trust in our digital banking platform.
Key Responsibilities:
- Review, verify, and approve account freezing and unfreezing orders from authorized government agencies including police and Anti-Money Laundering Office, with final assessment of legal basis, authority of requesting agency, and compliance with regulatory requirements before authorization
- Manage and allocate fraud support workload to team members based on daily request volume and priority requirements
- Coordinate with government officials and regulatory authorities to provide status reports and ensure compliance with legal requirements
- Ensure all operational activities comply with Bank of Thailand regulations, relevant Thai banking laws, and internal compliance policies.
- Bachelor's degree in Business Administration, Finance, Banking, Law, or related field
- Minimum 7 years of experience in banking operations, with at least 3 years in supervisory role
- Strong experience in regulatory compliance, government coordination, and fraud support operations
- Quick learner with strong adaptability to rapidly acquire new skills and knowledge in fraud support operations, with technology-savvy approach and confidence in working with digital systems and platforms essential for virtual banking environment
- Detail-oriented and meticulous approach to work with strong attention to accuracy and thoroughness in all operational activities, with ability to work under pressure and meet strict regulatory deadlines
- Strong analytical and problem-solving skills for handling complex regulatory compliance issues
- กองทุนสำรองเลี้ยงชีพ
- การฝึกอบรมและพัฒนาพนักงาน
- ค่าทำงานล่วงเวลา
- ค่าทุนการศึกษา
- ทำงานสัปดาห์ละ 5 วัน
- ประกันสังคม
- ประกันสุขภาพ
- ประกันอุบัติเหตุ
- ลาบวช
- เงินช่วยเหลือฌาปนกิจ
- โบนัสตามผลงาน/ผลประกอบการ
- โบนัสประจำปี
Advanced Info Service PLC. (BP1)Over the course of 31 years of providing telecommunication infrastructure to Thai society, starting in 1990 under collaborative contract or concessionaires, AIS was granted the right to utilize state frequencies under the 25-year Built-Transfer-Operate (BTO) agreement. In 2010, the National Broadcasting and Telecommunications Commission (NBTC), the government agency regulating broadcasting and telecommunication, was established and tasked with granting spectrum licenses. The licensing scheme, which is a major turning point for the telecommunications industry in Thailand, supports fair competition as well as the development of new technologies.
AIS remains committed to its vision of “To become the most-admired Digital Life Service Provider in
Thailand” through the following missions:
Vision
“Deliver superior products and services that enrich people’s daily lives and
improve enterprise capabilities and efficiency.”
Missions
• Enhance customer intimacy through the best customer experience.
• Drive entrepreneurship and employees’ professionalism, and promote a positive, lively and agile work culture.
• Build win-win growth for all stakeholders.
AIS remains committed to its vision of “To become the most-admired Digital Life Service Provider in
Thailand” through the following missions:
Vision
“Deliver superior products and services that enrich people’s daily lives and
improve enterprise capabilities and efficiency.”
Missions
• Enhance customer intimacy through the best customer experience.
• Drive entrepreneurship and employees’ professionalism, and promote a positive, lively and agile work culture.
• Build win-win growth for all stakeholders.
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