Customer Service Seafreight
บริษัท เอ็กเซล ทรานสปอร์ต อินเตอร์เนชั่นแนล จำกัด• Responsible for all customer service activities as assigned accounts under our quality policy
• Ensure customer is being served with highest satisfaction
• Attend assigned customer enquiries and response in a timely manner with accurate information
• Co-ordinate with customer to ensure space booking and smooth of delivery to destination as customer requirement.
• Co-ordinate with sales team / pricing team to obtain ad hoc or spot quotation
• Co-ordinate with other departments eg, custom clearance , transport or subcontractors to arrange delivery
• Handle customer complaint, Incidents and irregularities
• Fulfil cost &revenue to complete job charge in time frame
• Arrange for additional service upon customer request
• Provide customer service report to manager
• Contribute new ideas for improvement periodically
- การฝึกอบรมและพัฒนาพนักงาน
- ค่าทำงานล่วงเวลา
- ค่ายินดีมงคลสมรส
- ประกันสังคม
- เครื่องแบบพนักงาน, ชุดยูนิฟอร์ม
- เงินช่วยเหลือฌาปนกิจ
- เที่ยวประจำปี หรือเลี้ยงประจำปี
- โบนัสตามผลงาน/ผลประกอบการ
- โบนัสประจำปี
Excel Transport International CO., LTD is one of the leading freight forwarding and logistics companies in Thailand. Excel has been established over 39 years with both domestics and international experience. Excel is the global associated partnership with Hellmann Worldwide Logistics, A top leading global logistics company with network coverage over 450 offices in 150 countries worldwide. We serve our customer with domestic specialty and world class services such as worldwide air/sea inbound and outbound freight forwarding, third party logistics, warehousing, domestic delivery, IT supply system and solution. Today we positioned our strong set up in the industry as the top five air freight forwarding company with a global worldwide network solution.
Excel's affiliated is looking for a young generation who is searching for a new challenging arena in property asset and plaza working in a dynamic experience. We would like to welcome new applicants to move forward with our affiliated company where we are growing together as a family. Now opportunity is awaiting in front of you.