- Have full working rights for Thailand (no work permit provided)
- Bachelor level degree or above
- Fluent written and spoken English (essential)
- Excellent communication and teamwork skills (essential)
- Professional and polite on communication over the phone
- Enthusiastic, open-minded with a strong commitment to customer service (essential)
- Ability to work on weekends during peak season (essential)
- Able to work under pressure of management requirements and counselors assigned from time to time (essential)
- Experience working within the higher education industry (advantage)