It Support
บริษัท โทรีเซนไทย เอเยนต์ซีส์ จำกัด (มหาชน)- Perform routine system administration tasks, such as user account management, access control, and software updates, utilizing centralized administration tools.
- Document all support activities, solutions, and procedures to ensure knowledge sharing and accessibility to all relevant stakeholders.
- Collaborate with various IT teams, vendors, and business users to understand requirements effectively.
- Assist in assessing solutions and communicating system changes.
- Participate in gathering business users’ requirements and managing expectations for new initiatives.
- Assist in the implementation of IT projects and administrative tasks.
- Assist with system product implementation, installation, and upgrades applications.
- Manage application components including installation, patching, upgrades, and data clean-up routines.
- Ensure proper operation of environments through collaboration with infrastructure teams.
- Collaborate with Business Analysts and consultants to translate business requirements into technical specifications.
- Conduct testing, validation, and documentation of system changes.
- Maintain inventory of IT hardware and software.
- Others as assigned by Manager/Supervisor that relates the job improvement.
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum 2 years of experience in supporting ERP application or IT Infrastructure support or similar.
- Understanding of ERP concepts, modules, and business processes.
- Familiarity with Microsoft 365.
- Knowledge of database administration, SQL, Client-Server, and Cloud technology.
- Knowledge in Windows Operating System, Domain Controller, Share point.
- Knowledge in Backup systems.
- Excellent communication skills, with the ability to convey technical information to non-technical users effectively.
- Strong problem-solving skills and the ability to analyze and troubleshoot technical issues.
- Basic understanding of BI and reporting tools.
- Proactive working attitude.
- 3 minutes walk from BTS Chidlom to the office
- กองทุนสำรองเลี้ยงชีพ
- ทำงานสัปดาห์ละ 5 วัน
- ประกันสังคม
- ประกันสุขภาพ
- โบนัสตามผลงาน/ผลประกอบการ