1. Develop and manage APQP plan to meet customer requirements.
2. Coordinate APQP schedule and liaise with relevant departments.
3. Interface with customers to resolve quality issues.
4. Submit ECR/ECN and update team on status changes.
5. Prepare and execute PPAP submissions for new programs.
6. Maintain APQP documentation (FMEA, MSA, SPC, PPAP, etc.).
7. Interpret and comply with customer-specific requirements.
8. Control APQP documents through PPAP approval.
9. Address NCR customer claims and lead problem-solving efforts.
10. Update tracking board to communicate status and corrective actions.
11. Contact customers regarding quality issues as per their requests.
12. Track and represent customers in quality problem resolution.
13. Analyze and follow up on problem-solving steps.
14. Verify effectiveness of countermeasures with team.
15. Implement corrective and improvement actions, controlling 4M changes.
16. Prepare reports summarizing quality check results for customers.