International Customer Coordinator (Jewelry)
บริษัท เอ็ม เค เอส จิวเวลรี่ อินเตอร์เนชั่นแนล จำกัด- Manage key accounts and develop positive relationships with customers by providing support, information, and service to serve customers' needs.
- Organize regular client meetings by phone/video calls to discuss their requirements.
- Increase the business of key accounts by researching and recommending new products with quotations for the re-orders opportunity, recommend new service which helps to increase the business.
- Provide after-sale service to customers. Follow up order delivery, follow up after shipment to check customer satisfaction.
- Follow-up payment before or after shipment according to terms.
- Handle all customer's complaints by keeping the customer's voice report. Providing solutions and resolving problems on time.
- Assist MD/Owner to develop new business/new customers to prepare and propose new pricing structure offering to new customers. Provide prompt response on quotation and follow-up, negotiate to get order confirmed to sign-off the deal.
- Monitor and report on sales performance analytics.
- Able to travel to meet with customers or attend the trade shows upon company require.
- Bachelor’s Degree in relevant fields of Marketing, Business Management, Material Science, Gems & Jewelry Science or related field.
- At least 8 years experience in a similar role. MUST Have at least 3 years of experiences in Gems and Jewelry Industry.
- Good command of spoken and written English. Love to communicate with customer.
- Mature, Highly dedicated and outgoing personality with good communication and presentation skills.
- Enthusiastic, adaptable & flexible, and self-motivated.
- Good computer knowledge (MS Outlook, MS. Word, Excel, PowerPoint, and Internet of things).
- Having experience in the industrial export factory is a plus.
- Able to work flexible working hours. Able to travel aboard when required.
*** This position working at Factory in Prawet area.***
*** Factory work 5 days/week for 6 months and 6 days/week for 6 months.***
- ค่าทำงานล่วงเวลา
- ค่ายินดีมงคลสมรส
- ค่าอนุโมทนาอุปสมบท
- ค่าอาหารกลางวัน
- ค่าโทรศัพท์
- ตรวจสุขภาพประจำปี
- ประกันชีวิต
- ประกันสังคม
- ประกันสุขภาพ
- ประกันอุบัติเหตุ
- รางวัลอายุงาน
- ลาบวช
- เครื่องแบบพนักงาน, ชุดยูนิฟอร์ม
- เงินช่วยเหลือฌาปนกิจ
- เที่ยวประจำปี หรือเลี้ยงประจำปี
- โบนัสตามผลงาน/ผลประกอบการ