Technical Consultation & Problem Solving
• Provide technical advice on waterproofing systems and installation.
• Conduct site visits for technical assessment and problem resolution.
• Investigate and resolve technical issues and installation failures.
Customer & Sales Team Support
• Support sales teams with technical expertise during customer engagements.
• Provide on-site technical support during product application.
• Handle technical inquiries and provide expert recommendations.
Technical Documentation & Quality Assurance
• Prepare technical reports and failure analysis.
• Develop technical specifications, application guides, and training materials.
• Monitor installation processes for compliance with standards.
Product Development & Innovation Support
• Collaborate with R&D on product development initiatives.
• Conduct field testing of new products and application methods.
• Support product improvement through technical analysis and customer feedback.