Operational & Functional Excellence
• Optimize and harmonize regional Customs procedures across all APAC Tires entities by developing process documentation, workflow mapping, and standardized operating models.
• Drive the regional rollout of unified Customs processes and deliver training programs for local Customs teams.
• Oversee daily Customs operations and evaluate broker performance, providing direction and recommendations to enhance service quality, productivity, and efficiency.
Strategy & Business Impact
• Continuously monitor Customs-related laws, regulations, and trade policies relevant to the APAC region, and communicate timely updates with business implications to management and local Customs teams.
• Assess Customs and Foreign Trade regulations to identify risks, opportunities, and potential benefits; develop action plans, roadmaps, and presentations to maximize business advantages from favorable policies.
• Support and guide APAC entities in executing approved initiatives to capture regulatory and financial benefits.
Regulatory Compliance
• Conduct periodic reviews of Customs operations across APAC entities, including documentation review and gap analysis, to ensure full compliance with Customs and Foreign Trade requirements.
• Implement timely corrective actions in response to regulatory or policy changes to maintain compliance and protect company interests.
Audit Coordination & Support
• Provide support for internal and external Customs audits across the region.
• Act as the primary audit liaison when required, ensuring clear, accurate, and timely coordination between auditors and APAC entities.
• Drive and monitor corrective actions arising from audit findings to strengthen compliance and operational controls.
Project Management & Continuous Improvement
• Actively identify improvement opportunities and develop business cases to enhance Customs practices, operational effectiveness, and cost efficiency.
• Initiate and support initiatives such as system alignment, enhanced transparency of Customs activities, and trade analytics tools to enable data-driven decision-making.
• Lead and monitor strategic and optimization projects, maintain comprehensive documentation of outcomes, prepare progress reports, coordinate with stakeholders, and deliver training to ensure successful implementation.
Communication & Regional Collaboration
• Promote cross-country sharing of Customs best practices by organizing workshops and knowledge-sharing sessions across the APAC region.
• Identify and leverage synergies in Customs activities across multiple APAC entities to improve regional alignment and effectiveness.
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