At
VELAHOME, we've carved out a niche in the North American market with our exceptional Gokotta bamboo sheets, renowned for their premium quality, eco-conscious production, and the ultimate comfort they offer. Our dedication to crafting sustainable bedding solutions has garnered us widespread acclaim and a loyal customer base. As we set our sights on broader horizons, we are thrilled to announce our expansion into the South East Asian market, focusing first on Thailand. This strategic move marks a significant milestone in our journey, opening doors to new challenges and prospects. We are on the lookout for enthusiastic team members to spearhead our operations in Thailand. This is your chance to be part of a groundbreaking venture, bringing the comfort and luxury of Gokotta bamboo sheets to homes across Asia, all while upholding our core values of quality, sustainability, and customer delight.
The Role
As an E-commerce Operation Executive for the Thai market, you will play a pivotal role in introducing VELAHOME's luxury and eco-friendly Gokotta bamboo sheets to the region. You will be at the forefront of our online operations, ensuring our e-commerce strategies align with our commitment to quality, sustainability, and customer satisfaction, and are executed flawlessly to achieve our sales targets.
Key Responsibilities
- Strategize and manage our online presence on major e-commerce platforms in Thailand, such as Shopee, Lazada, TikTok, FB: To focuses on the strategic aspect of managing and optimizing the company's presence on e-commerce and social media platforms.
- Monitor and analyze sales data to optimize listings and marketing strategies to increase product sales: To be more data-driven, emphasizing the use of sales data to refine product listings and marketing efforts for better sales performance.
- Develop and execute digital marketing strategies, including SEO/SEM, PPC, email marketing, social media campaigns, and promotional plans to increase brand awareness and market share: This responsibility is about crafting and implementing comprehensive digital marketing strategies to boost the brand's visibility and market share.
- Analyze market trends, customer behavior, and performance metrics to drive growth and improve customer satisfaction: This involves a broader analysis beyond sales data, looking at market trends, customer behavior, and other performance indicators to inform growth strategies and enhance customer satisfaction.
- Coordinate with cross-functional teams for inventory, logistics, and customer service excellence: This points to the need for cross-departmental coordination to ensure that inventory levels, logistics, and customer service meet the company's standards.
- Report on sales performance, forecasting, and operational adjustments: This is about reporting and forecasting, which is crucial for strategic planning and making necessary operational adjustments.