Investment Advisor ที่ปรึกษาด้านการลงทุน (Investment Line)
บริษัท ธนาคารทหารไทยธนชาต จำกัด (มหาชน)- Be a customer touch point of mutual fund product. Act as tele-advisor serving all customer segments from mass to upper affluent customers.
- Provide mutual fund-related service, resolutions as well as investment recommendations.
- Understand customer need and be able to assist, resolve problems and advise relevant products that suit with customer needs.
- Execute mutual fund transaction over the phone and support internal licensed staff as bank’s MF transaction service center.
- Proactive call potential customers to recommend investment products.
- Bachelor degree of related fields
- Investment Consultant License (IC), minimum IC complex 2 is required
- Advance in soft skills related to customer service. Key skills include tele-advisor, good listening and communication especially over tele-channel
- Able to work under pressure and have experience in complaint handling and managing difficult customers
- Excellent in problem-solving skill
- Have strong knowledge in investment products such as mutual fund, stocks and bonds and basis asset allocation framework
- Be customer-centric by putting customer first i.e. having service mind and be able to provide service beyond customer expectation
- Have growth mindset
- Able to adapt well in dynamic working culture, be resilient and adaptive to changes
- If have experience in brokerage firms or contact center as service staff specialize in investment products would be an advantage
- กองทุนสำรองเลี้ยงชีพ
- การฝึกอบรมและพัฒนาพนักงาน
- ประกันสังคม
- ประกันสุขภาพ
- ประกันอุบัติเหตุ
- โบนัสตามผลงาน/ผลประกอบการ
Our successful merger makes us the 6th largest commercial bank in Thailand with more than 10 million customers who now have access to more comprehensive financial product and service offerings and even better customers experience through more online and offline channels coverage nationwide. We do our best to offer best financial solutions and provide superior customer experience, create sustainable growth for our shareholders and ensure good corporate governance as well as good corporate citizenship. We constantly design employees’ experiences via international and dynamic environment where all opinions matter and great performances counts. We always encourage our employees unleash their potentials by taking new initiatives to deliver best customer experiences. We look for candidate who believe in integrity, portrait challenge status quo attitude, work agile, show respect towards others, and value high quality on execution. TMBThanachart Bank (ttb), where you can BE YOUR BEST