Sales Service Manager
บริษัท แอสเสท เวิรด์ คอร์ป จำกัด (มหาชน)- Work in close collaboration with the partnership team and SSC business partners to ensure the success of the Service Solution Center
- Develop a sustainable, successful, and low-cost Service Solution Center operation strategy and business model.
- Lead and implement an action plan in the Service Solution Center per the company vision and direction to increase the service solution traffic
- Develop, lead, and implement a Service Solution Center satisfaction survey to build and increase the buyer and seller traffic in the wholesale center.
- Develop and implement the Service Solution Center daily, weekly, monthly, and quarterly reports and dashboard
- Analyze the Service Solution Center reports and dashboard results and provide insight, learnings, and trends and recommend an action plan to ensure the Service Solution Center achieves the company’s desired objective and target
- Manage the Service Solution Center team to ensure we offer world-class service for customer experience and customer journey
- Ensure the Service Solution Center team responds to the customer and our business partner enquiries promptly
- Ensure the Service Solution Center team is fully trained to do their job
- Accountable to the Service Solution Center budget
- Complete assignment by the line manager or company request
- Build a good relationship with the new customer and maintain with existing one
- Ensure the Service Solution Center maintains an accurate customer and partner daily activities record
- Present weekly Service Solution Center progress report updates with the line manager
Experience in business start-up
Excellence command in Thai/English both speaking and writing
Ability to motivate yourself and your team Minimum bachelor’s degree
Minimum 3-5 years of work experience in customer service industry Ability to do the planning, report, and presentation
Able to travel upcountry when needed Proactive, and dynamic with good interpersonal, communication and presentation skills Result-oriented, self-driven, with a clear focus on world-class customer service quality
- Dental insurance
- Life instrument (ประกันชีวิต)
- Life insurance
- Medical insurance
- กองทุนสำรองเลี้ยงชีพ
- ทำงานสัปดาห์ละ 5 วัน
- ประกันชีวิต
- ประกันสังคม
- ประกันสุขภาพ
- ประกันอุบัติเหตุ
- สิทธิการเบิกค่าทันตกรรม
- โบนัสตามผลงาน/ผลประกอบการ
- โบนัสประจำปี
Asset World is a member of TCC Group, one of Thailand prominent conglomerates. Our core business is to develop and to invest in wide range of real estate projects covering residential, hospitality, retails, office building in Thailand and worldwide.
As one of the leading property developers in Thailand, we determine to deliver and the best services and products for both Thais and international communities.