Key Account Officer
บริษัท คาร์แทรค เทคโนโลยี (ไทยแลนด์) จำกัด03/02/2021
งานประจำ
1 - 3 ปี
กรุงเทพมหานคร
ปริญญาตรีหรือสูงกว่า
สามารถเจรจาต่อรองได้
- Being the internal champion of identified key accounts
- Build strong relationship with decision makers/fleet managers/system users and manage of all services related to Key Accounts.
- Maintain and strengthen relationships with our current key customers to ensure unit growth in our client accounts
- Communicate with Key Accounts clients at least once a week
- Resolves customer questions, complaints and billing inquiries in a professional, helpful manner
- Resolve customers’ enquiries or issues upon escalation from all channels and ensure proper follow-up to the final closure.
- Ensure quality customer service and maintaining good phone etiquette
- Continually improves knowledge of company services and products
- Ensure timely and accuracy of daily/weekly/monthly management report
- •Thai nationality
- Bachelor's degree in any related fields
- 2-4 years of experience in customer service will be an added advantage
- Proficient in English
- Technically independent with good initiative
- Excellent communication and interpersonal skills
- Excellent negotiation skills
- Hands-on and a positive attitude
- Team player, with a high level of energy and able to work independently
- Able work under pressure, coordination skill, multi-tasking, service-minded.
- Initiative for problem solving.
- Good personality and good follow up.
- Own Transportation – Valid driving license
- Dental insurance
- Medical insurance
- ทำงานสัปดาห์ละ 5 วัน
- ประกันสังคม
- ประกันอุบัติเหตุ
บริษัท คาร์แทรค เทคโนโลยี (ไทยแลนด์) จำกัด
Cartrack is a leading global provider of fleet management solutions with a focus on technology development to increase productivity and safety. Cartrack already has an extensive footprint in Africa, Europe, Asia and the Middle East. With an active subscriber base of over 730,000, Cartrack ranks among the 10 largest telematics companies globally.
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