Realty Clerk (Leasing Clerk)

Duties include, but are not limited to, providing administrative support to the Leasing Office in leasing, assigning and maintaining residences in the Embassy housing pool, including managing utility payments, arranging residential water delivery, and serving as a liaison between landlords and various Embassy personnel. The incumbent should demonstrate excellent judgment and will coordinate activities between General Services Office (GSO) Housing, Facilities Maintenance, Property and Supply, and various building managers and landlords to ensure housing for new arrivals is properly commissioned to meet Embassy safety and security standards. S/he will communicate with incoming officers to provide and collate results from housing questionnaires and maintain the administrative systems and spreadsheets that assist the section in making informed, appropriate housing assignments. Incumbent assists to provide quality control on all aspects make ready services for residential units to ensure a warm and inviting welcome for new arrivals to post. This extends to assisting existing occupants with the resolution of maintenance related issues. The incumbent must ensure that sensitive issues are handled with tact according to regulations and guidance. The incumbent will also be responsible for other administrative duties, such as time and attendance as well as ordering and maintenance of expendable supplies for Leasing section. The incumbent will serve as back-up for the Housing Clerks

(1) Education: A high school diploma or local equivalent is required

(2) Experience: A minimum of two years prior experience in the field of customer service is required.

(3) Language: (This maybe tested.)

• Fluent (Reading/Writing/Speaking) of Thai is required.

• Good working knowledge (Reading/Writing/Speaking) of English is required. You can submit a copy of valid TOEIC score (Listening and Reading Section) of at least 600, or pass the English Placement Test (EPT) that is conducted by the Human Resources Office.

(4) Skills: (This maybe tested.)

• Must possess basic computer skills, including familiarity with the Microsoft Office Suite.

• Must understand Thai customs and be able to deal effectively and professionally with individuals of all rank and social standings.

• Must be able to work independently, under minimal supervision, under pressure and tight deadlines.

(5) Knowledge: (This maybe tested.)

• Basic knowledge of customer service and organizational skills.

• Exercise good judgment, integrity, and ethical behavior.

BENEFITS: Bonus, Life Insurance, Health Insurance, Leaves, Holidays

Please follow the checklists and submission guidelines, posted on the official website carefully. You have to create an online account on the U.S. Embassy, Bangkok website to apply for jobs (https://th.usembassy.gov/embassy-consulate/jobs/job-vacancies/). Failure to follow the instructions will invalidate your application.