OSD Company Limited

About Company

O S D provides one stop services in Information Communications & Technology (ICT) and network solution including IT outsourcing, Cloud Services, Data Security Services, Call Center System, Telephone Billing System and etc.

Location24 ซอยรามอินทรา 20 ถนนรามอินทรา แขวงท่าแร้ง เขตบางเขน กรุงเทพมหานคร 10230

Contact person-

Telephone0-2080-1111 Fax 0-2080-1123

Website

https://www.osd.co.th/

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NOC Engineer

OSD Company Limited

03/12/2025•

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Basic Requirements

Full Time

2 - 4 Year

Bangkok and its Vicinity

Bachelor's Degree or Higher

Depend on qualifications and experience

Responsibilities

- Monitor and maintain the health, performance, and security of network devices, servers, applications, and cloud infrastructure.

- Respond promptly to alerts, incidents, and service requests, providing troubleshooting and resolution.

- Perform root cause analysis for recurring issues and implement preventive measures.

- Coordinate with internal teams and third-party vendors for incident escalation and resolution.

- Maintain accurate documentation of network topology, server configurations, application dependencies, and cloud resources.

- Deploy, configure, and maintain network devices, servers, virtual machines, and cloud services.

- Support system updates, patches, and upgrades while minimizing downtime.

- Ensure adherence to security policies, compliance requirements, and best practices.

- Participate in on-call rotation and work in a 24/7 NOC environment.

- Assist in capacity planning, performance tuning, and disaster recovery planning.

Requirements

- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).

- 2+ years of experience in network, server, application, and cloud support.

- Strong understanding of networking protocols (TCP/IP, DNS, DHCP, BGP, OSPF).

- Experience with monitoring tools (e.g., Nagios, Zabbix, PRTG, SolarWinds).

- Familiarity with server OS (Windows Server, Linux) and virtualization technologies (VMware, Hyper-V).

- Hands-on experience with cloud platforms (AWS, Azure, or Huawei Cloud).

- Knowledge of databases, web servers, and enterprise applications.

- Experience with scripting or automation (Python, Bash, PowerShell) is a plus.

- Strong analytical, troubleshooting, and problem-solving skills.

- Excellent communication skills and ability to work in a team environment.

Preferred Skills:

- ITIL certification or understanding of ITIL processes.

- CCNA or other networking certifications.

- Cloud certifications (AWS Certified Solutions Architect, Huawei Administrator, etc.).

- Experience with incident and change management tools.

Working Conditions:

- 24/7 operational environment with shift rotation.

- On-call support may be required.

- Fast-paced, high-demand environment requiring attention to detail and multitasking

Welfare and Benefits

Provident Fund
Staff training and development
5-day work week
Social security
Employee's uniform