IT Application Analyst (work at DC Makro Mahachai)

DHL Supply Chain (Thailand) Co.,Ltd

I.T. - Software/Telecommunication, Transportation/Logistic, I.T. - Hardware

Yesterday

Basic Requirements

Full Time

1 - 3 Year

Samutsakhon

Bachelor's Degree

25,000 - 30,000 baht/month

Responsibilities

• Maintain and manage IT infrastructure systems such as Network, Server, Firewall, Backup, Email, and Internet to ensure continuous availability.

• Supervise and monitor the performance of the IT Support / Helpdesk team to provide efficient user support.

• Troubleshoot issues related to computers, operating systems, printers, and other IT equipment.

• Plan preventive maintenance and ensure data security (Data Security).

• Coordinate with external vendors for procurement, installation, and maintenance of equipment or systems.

• Analyze user requirements and design application systems that meet business needs.

• Manage development and improvement projects for internal information systems such as ERP, CRM, or other specialized systems.

• Prepare system documentation such as Flowcharts, Functional Specifications, and User Manuals.

• Provide support and troubleshooting for application usage (Application Support).

• Coordinate with developers, and business departments.

• Plan the IT budget and propose technology improvement strategies aligned with organizational goals.

• Develop IT Security, IT Policy, and IT Compliance guidelines.

• Enhance the skills and performance of the IT team in both technical and service aspects.

• Prepare IT system status and issue reports for management.

Requirements

At least 1 year of experience in IT Infrastructure and Application Development or IT System Analysis.
Good understanding of network systems (LAN/WAN), Server, Virtualization, Database, and Cloud Technology.
Strong problem-solving, system analysis, and team management skills.
Proficient in troubleshooting both software and hardware issues and in using MS Word, Excel, and PowerPoint.
Good interpersonal, communication, and coordination skills; responsible, proactive, and eager to learn.
Able to work 6 days/week at DC Makro Mahachai required

Welfare and Benefits