บริษัท แอทลาสไออีดี (ประเทศไทย) จำกัด
POSITION SUMMARY
Support the administrative functions and coordination of quality plans and processes for new and existing product lines. Act as the quality and efficiency specialist for enhancements, administration and communication relative to the APQP for OEM and Consumer processes. Ensure compliance with all existing and new requirements for all facilities in regards to Tier 1, Tier 2 and at times Tier 3 auditing of supply factories.. Prepare, plan and lead quality control plans with OEM customers. Assist in conference calls, project reviews P3, PPAP & Mass production meetings as required. Assist in identifying, implementing and sustaining improvement initiatives
ESSENTIAL FUNCTIONS
- Generate and maintain APQP documentation including new & existing product PPAP documentation, ISO work instructions, process maps, SOP’s, and CAPA’s
- Utilize quality tools to identify root cause, document and implement sustainable solutions. Tools to include 8D, 5 why, fishbone diagrams, histograms, capability studies, Cpk and control charting as well as others.
- Conduct external supplier audits, as well as start to administer the audits, under the guidance of the Director of Global Quality, in the ARAS quality software.
- Responsible for ensuring quality management system documentation and SOP’s are up to date and current. This also will involve ensuring approved documents are distributed to the various MiTek facilities.
- Responsible for the data collection and reporting of quality measurement metrics at various MiTek supplier facilities.
Perform follow up “audits” of implemented Corrective Action/Preventative Actions to ensure that effective actions have been implemented. Will also assist with the investigation of quality issues that arise within the company.
- Responsible for assisting with the development, documentation and product qualifications
- Ability to work more than 40 hours core hours weekly, as required to meet customer and project requirements for conference calls and meetings that cross multiple time zones.
ESSENTIAL TASKS
- Perform administrative functions such as reviewing and writing reports.
- Enter and update information into ARAS (Quality Management System).
- Administer approval, audit and documentation process using APQP methods
- Answer phones, support team on conference calls and with presentations as needed
- Maintain core corporate metrics for all facilities within Mitek organization support improvement initiatives
POSITION QUALIFICATIONS
Core Corporate Qualities
- Attendance/Attitude - Ability to exhibit a conscious effort to fill ones responsibilities on an hour-by-hour, day-by-day basis. The partner understands the importance of attendance in his/her working relationships with team members and demonstrates an attitude that is conducive to the MiTek’s culture.
- Customer Oriented - Ability to create a customer friendly culture by take care of the customers’ needs while following MiTek’s policies and procedures.
- Enthusiastic/Creativity - Ability to bring energy to the performance of a task and the ability to approach a need, a task or an idea from a new perspective.
- Flexibility/ Initiative/Accountability – Ability and willingness to change plans or ideas in order to deliver the highest quality in design, customer service, innovation, manufacturing and distribution of electronics and communications products. Ability to recognize and do what needs to be done before being asked to do it and the ability to hold yourself and others accountable for what is being asked of you. Ability to work outside of core hours to maintain project communication including after hours calls, conference calls and travel.
- Team Player/Loyalty – Demonstrate ability to work with others while showing the responsibility, dependability and accountability of what is expected to be a positive contribution to the team and the company while working towards the corporate Vision together.
- Able to successfully diffuse escalated situations with customers, external auditors and partners within the company.
- Able to travel to other facilities & customer locations as required
- Ability to learn and decipher complex technical documents and requirements to ensure compliance is achieved and sustained.
Core Position Qualities
- Accuracy/Detail Oriented - Ability to perform work accurately and thoroughly. Ability to pay attention to the minute details of a project or task and achieve the desired result within budget and specified timelines.
- Adaptability - Ability to adapt to progress & change in the workplace to create the best outcome for MiTek and its partners.
- Analytical Skills - Ability to use thinking and reasoning to solve a problem.
- Communication, Oral/Written - Writes clearly and informatively; Edits work for spelling and grammar; present numerical data effectively; Able to speak, read, count, and interpret written information in the English language.
- Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
- Organized - Possessing the trait of being organized or following a systematic method of performing a task.
- Continuous education and improvement to ensure the latest technology and requirements are utilized and achieved
- Ability to work with minimal supervision
- All other duties as required ....
Education
Bachelor’s degree in engineering
Associated Degree or equivalent experience required
APQP training
ISO knowledge
Lean Six Sigma certification preferred
Experience
8 -10 year’s+ manufacturing experience
3 years + APQP
Project management
ISO 9001
Electronics and / or audio experience preferred
SKILLS & ABILITIES
Computer Skills
• Intermediate understanding with all MS Office Software (Word, Excel, Power Point, and Outlook)
• Ability to learn MiTek’s internal systems and other programs as needed.
• Understanding of small package shipping software (FedEx, UPS, etc.)
• PowerPoint and Excel will be required on almost a daily basis
Other Requirements
• Strong analytical skills and the ability to communicate to all levels of the company
• Proficient in English and fluent in both oral & written English and oral Chinese
• Knowledge of SPC and experience in Six-Sigma environment required
• Ability to manage and train others
• Ability to implement policies and procedures and identify and resolve problems
• Ability to follow through in a timely manner
• Proficient in data collection, analysis, and presentation
• Ability to facilitate others in a group setting
• Proficient in root cause analysis
• Creative problem solver
WORK ENVIRONMENT
Normal office setting
Production floor environment also
Travel with a possibility of International at times
