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Crm Officer - HONOUR ASSET DEVELOPMENT CO., LTD.

HONOUR ASSET DEVELOPMENT CO., LTD. · Chonburi

Location
Chonburi
Salary
15,000 - 25,000 baht/month
Job Type
Full Time
Work Type
Onsite
Education
Bachelor's Degree or Higher
Posted
10/10/2026

Responsibilities

  • Manage and maintain the company’s CRM (Customer Relationship Management) system to ensure accurate customer data.
  • Update and maintain customer databases, including leads, prospects, and existing customers.
  • Coordinate with sales and marketing teams to track customer activities and follow up on sales opportunities.
  • Monitor customer status through the entire lifecycle, from initial contact to property transfer.
  • Prepare CRM reports, including leads tracking, conversion rates, and sales performance.
  • Analyze customer data to support the development of sales and marketing strategies.
  • Support customer relationship activities, such as marketing campaigns, promotions, and engagement programs.
  • Handle customer inquiries and complaints, coordinating with relevant departments for resolution.
  • Ensure the proper use and maintenance of CRM tools, such as Salesforce or other CRM platforms.
  • Provide reports and insights to management to support business decisions.

Qualifications

  • Bachelor’s degree in Marketing, Business Administration, or a related field.
  • Minimum 1–3 years of experience in CRM, Customer Service, Sales Support, or related roles.
  • Strong analytical and reporting skills.
  • Proficiency in Microsoft Office, especially Excel.
  • Good communication, coordination, and problem-solving skills.
  • Experience in the real estate industry is a plus.
  • Experience with CRM systems such as Salesforce, HubSpot, Zoho CRM, or similar platforms is a plus.

Benefits

  • Lunch
  • Provident Fund
  • Staff training and development
  • Overtime
  • Accommodation allowance (in other provinces)
  • Marriage gift
  • Employee's uniform
  • Funeral payment support
  • Performance/results-based bonus
  • Annual bonus
  • Social security
  • Health insurance
  • Accident Insurance
  • Flexible working hours
  • Ordination leave

About HONOUR ASSET DEVELOPMENT CO., LTD.

Honour Thailand is a leading real estate and hospitality developer based in Pattaya, Thailand. The company is committed to creating high-quality residential, mixed-use, and hospitality developments that enhance the lifestyles of people who live, work, and travel in Thailand’s Eastern region.


With strong expertise in property development, Honour Thailand focuses on innovative design, premium locations, and exceptional project quality. The company develops landmark projects such as ONCE Pattaya, a 32-storey lifestyle mixed-use condominium in the heart of Pattaya, as well as luxury developments like ONCE Wongamat.


Driven by a passion for excellence, Honour Thailand aims to create inspiring spaces, valuable investment opportunities, and future lifestyle destinations. Our team believes that great developments start with talented people who share the vision of shaping the future of Pattaya and the Eastern Economic Corridor (EEC).

15/99 หมู่ที่ 6 ตำบลนาเกลือ อำเภอบางละมุง จังหวัดชลบุรี 20150

HR Honour

095-205-5499

https://www.honourthailand.com

HONOUR ASSET DEVELOPMENT CO., LTD.
Bachelor's Degree or Higher
15,000 - 25,000 baht/month
1-5 Years
4d ago•Urgently Required!
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What you will do
Job Summary

ในบทบาทเจ้าหน้าที่ CRM นี้ คุณจะมีหน้าที่หลักในการบริหารจัดการและดูแลรักษาระบบ CRM ของบริษัท เพื่อให้มั่นใจว่าข้อมูลลูกค้ามีความถูกต้องและเป็นปัจจุบันอยู่เสมอ คุณจะต้องอัปเดตฐานข้อมูลลูกค้า ทั้งกลุ่มเป้าหมาย ผู้สนใจ และลูกค้าปัจจุบัน พร้อมทั้งประสานงานกับทีมขายและการตลาดเพื่อติดตามกิจกรรมของลูกค้าและโอกาสในการขาย คุณจะได้ติดตามสถานะลูกค้าตลอดวงจรชีวิต ตั้งแต่การติดต่อครั้งแรกไปจนถึงการโอนกรรมสิทธิ์ รวมถึงจัดทำรายงาน CRM และวิเคราะห์ข้อมูลลูกค้าเพื่อสนับสนุนการพัฒนากลยุทธ์การขายและการตลาด นอกจากนี้ คุณยังจะได้สนับสนุนกิจกรรมสร้างความสัมพันธ์กับลูกค้า เช่น แคมเปญการตลาด โปรโมชั่น และดูแลการจัดการข้อซักถามหรือข้อร้องเรียนจากลูกค้า โดยใช้เครื่องมือ CRM อย่างเหมาะสม เพื่อให้ข้อมูลเชิงลึกแก่ผู้บริหารในการตัดสินใจทางธุรกิจ

Responsibilities
  • Manage and maintain the company’s CRM (Customer Relationship Management) system to ensure accurate customer data.
  • Update and maintain customer databases, including leads, prospects, and existing customers.
  • Coordinate with sales and marketing teams to track customer activities and follow up on sales opportunities.
  • Monitor customer status through the entire lifecycle, from initial contact to property transfer.
  • Prepare CRM reports, including leads tracking, conversion rates, and sales performance.
  • Analyze customer data to support the development of sales and marketing strategies.
  • Support customer relationship activities, such as marketing campaigns, promotions, and engagement programs.
  • Handle customer inquiries and complaints, coordinating with relevant departments for resolution.
  • Ensure the proper use and maintenance of CRM tools, such as Salesforce or other CRM platforms.
  • Provide reports and insights to management to support business decisions.
Qualifications
  • Bachelor’s degree in Marketing, Business Administration, or a related field.
  • Minimum 1–3 years of experience in CRM, Customer Service, Sales Support, or related roles.
  • Strong analytical and reporting skills.
  • Proficiency in Microsoft Office, especially Excel.
  • Good communication, coordination, and problem-solving skills.
  • Experience in the real estate industry is a plus.
  • Experience with CRM systems such as Salesforce, HubSpot, Zoho CRM, or similar platforms is a plus.
Welfare
  • Lunch
  • Provident Fund
  • Staff training and development
  • Overtime
  • Accommodation allowance (in other provinces)
  • Marriage gift
  • Employee's uniform
  • Funeral payment support
  • Performance/results-based bonus
  • Annual bonus
  • Social security
  • Health insurance
  • Accident Insurance
  • Flexible working hours
  • Ordination leave

About Company

Honour Thailand is a leading real estate and hospitality developer based in Pattaya, Thailand. The company is committed to creating high-quality residential, mixed-use, and hospitality developments that enhance the lifestyles of people who live, work, and travel in Thailand’s Eastern region.


With strong expertise in property development, Honour Thailand focuses on innovative design, premium locations, and exceptional project quality. The company develops landmark projects such as ONCE Pattaya, a 32-storey lifestyle mixed-use condominium in the heart of Pattaya, as well as luxury developments like ONCE Wongamat.


Driven by a passion for excellence, Honour Thailand aims to create inspiring spaces, valuable investment opportunities, and future lifestyle destinations. Our team believes that great developments start with talented people who share the vision of shaping the future of Pattaya and the Eastern Economic Corridor (EEC).

Location

15/99 หมู่ที่ 6 ตำบลนาเกลือ อำเภอบางละมุง จังหวัดชลบุรี 20150

Contact person

HR Honour

Telephone

095-205-5499